Dumitru Panainte
Assistant Manager
Maynooth,Kildare
Summary
Enthusiastic [Job Title] with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
8
8
years of professional experience
15
15
years of post-secondary education
Work History
Asistant Manager
Soralon LTD, Romayo's
Maynooth, Co Kildare
01.2022 - Current
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Analysed data and identified opportunities to minimise operating costs.
- Recruited, hired and trained [Number] high-achieving employees for improved marketing and sales performance.
- Supervised and trained customer service team members to provide exceptional client care and account management.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
Senior Officer in Logistic Department
National Army
Chisinau, Republic of Moldova
08.2015 - 12.2021
- Utilised [Type] skills in [Task] and [Task] for optimum [Type] result.
- Enhanced efficiency and effectiveness of [Type] team through [Action].
- Led team of [Number] to achieve [Result] through exceptional communication and [Type] organisation.
- Coordinated and prepared [Type] plans, providing [Type] input to key business decisions and development.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
Education
Higher National Diploma - History and Philosophy
National University of Moldova
Republic of Moldova 08.2012 - 08.2015
Bachelor of Social Science - Social Science
V. Hanganu Cantemir High School
Republic of Moldova 08.2000 - 08.2012
Skills
- SMART goal setting
- Outstanding customer service
- Target motivated
- Orienting and training
- Sales monitoring
- Supply negotiation
- Logistical planning
- Accounting
- Physical resource management
Languages
Romanian, Russian
NATIVE LANGUAGE
English
Upper intermediate
A1
Timeline
Asistant Manager
Soralon LTD, Romayo's
01.2022 - Current
Senior Officer in Logistic Department
National Army
08.2015 - 12.2021
Higher National Diploma - History and Philosophy
National University of Moldova
08.2012 - 08.2015
Bachelor of Social Science - Social Science
V. Hanganu Cantemir High School
08.2000 - 08.2012
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