Business professional with proven experience in strategic planning, operational management, and team leadership. Drives growth through budget oversight, process improvement, and data-informed decision-making. Builds strong client relationships and maintains high service-delivery standards.
Overview
1
1
Language
1
1
Certification
19
19
years of professional experience
Work History
Co-Owner
Best Home Lighting l.l.c.
Ferizaj, Kosovo
03.2021 - 12.2025
Created custom lighting solutions for corporate events, enhancing brand visibility and audience engagement.
Collaborated with interior designers, engineers, and architects to design impactful lighting displays for [Type].
Analysed scripts meticulously to develop lighting designs that reflect mood, time of day, and character dynamics.
Managed budgets, sourcing cost-effective lighting solutions while maintaining quality and visual appeal.
Closely tracked expenses through receipts and on [System], ensuring costs stayed within budget to avoid overspending.
Upholding strict safety standards in all aspects of lighting design and installation, prioritising team and audience well-being.
Upheld strict safety standards in all aspects of lighting design and installation, prioritising team and audience well-being.
Maintained up-to-date knowledge of lighting technology trends, incorporating innovative solutions in designs.
Supervised lighting equipment setup and operation during rehearsals and planned run-throughs.
Managed inventory of lighting equipment, including LED fixtures and moving lights, ensuring optimal functionality.
Contributed to marketing materials by providing stunning visual content created through expert lighting techniques.
Manager
Elektrometali l.l.c.
Ferizaj, Kosovo
05.2018 - 02.2021
Drove company growth with proactive mindset and results-oriented plans for business operations.
Coordinated strategic plans for administrative services management and optimisation to best use available resources.
Streamlined internal processes, increasing productivity by 30% within the first year.
Monitored staff performance and developed improvement plans.
Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
Set up business contracts, obtained signatures and processed paperwork.
AGREEMENT FOR SPECIAL SERVICES SUBJECT TO THE LAW
MUNICIPALITY OF FERIZAJ
Ferizaj, Kosovo
03.2017 - 08.2017
Property Tax Enumerator and Officer
AGREEMENT FOR THE PERFORMANCE OF SPECIAL SERVICES
MUNICIPALITY OF FERIZAJ
Ferizaj, Kosovo
08.2016 - 11.2016
administrative tasks in the Property Tax sector
Agreement for Performance of Special Services
MUNICIPALITY OF FERIZAJ
Ferizaj, Kosovo
04.2016 - 06.2016
administrative tasks in the Property Tax sector
Head of the Lighting Sector
ELEKTROMETAL "Retail commercial enterprise"
Prishtina, Kosovo
12.2012 - 05.2014
Developed innovative and creative marketing material for campaigns, including online adverts, leaflets, newsletters and social media content.
Negotiated high-value contracts with key clients, securing long-term partnerships and revenue streams.
Oversaw administrative team enabling front-line sales professionals to achieve quotas.
Supervisor Leader
ELEKTOPLAST "Production commercial enterprise"
Ferizaj, Kosovo
02.2008 - 01.2010
Maintained high standards of cleanliness and organisation in the workplace.
Monitored staff performance and developed improvement plans.
Aligned day-to-day activities with targets set by upper management.
Monitored compliance with workplace policies and safety objectives.
Coordinated daily operations, ensuring smooth workflow and timely completion of projects.
Supervised team of 15, delegating tasks and monitoring performance to meet project deadlines.
Hospitality Team Member
Yellowstone National Park, Wyoming, USA
Yellowstone National Park, Wyoming, United Stated of America
05.2007 - 09.2007
Maintained cleanliness and hygiene standards in dining and kitchen areas, adhering to health and safety regulations.
Warmly greeted and seated visitors within target timeframe, enhancing guest experience.
Ran food and drinks to tables within tight deadlines, maintaining smooth operations.
Participated in health and safety training, applying knowledge to maintain a safe environment for guests and staff.
Kept front-of-house areas for clean, safe environment welcoming staff and customers.
Education
Master of Business Administration - Master of Management
Iliria College
Prishtina
01-2013
Bachelor of Business Administration - Bachelor of Managment and IT
Iliria College
Prishtina
01-2010
Skills
Lighting design
Budget management
Inventory control
Visual marketing strategies
Strategic planning
Business operations
Business development
Revenue growth
Sales forecasting
Financial data analysis
Profit analysis
Revenue trend analysis
Client management
Client relationship building
Customer management
Team leadership
Team training
Employee development
Employee engagement
Adaptive problem solving
Decision making
Risk management
Risk Assessment
Trend analysis
Time management
Leadership excellence
Self-motivation
Business operations
Languages
English
Advanced
C1
Hobbies and interests
Personal interests:
Personal development: Reading literature on critical thinking and the history of ancient civilixations, with a focus on developing analytic skills.
Language and culture: Learning foreign languages and traveling as a way to broaden global mindset and cultural adaptability.
Sport and well-being: Regular practice of football (teamwork) and swimming (discipline and focus)
Certification
Marketing and Sale (October 2010) certified
Business Plan (October 2010) certified
How to get European funds for projects in Albania (November 2009) certified
TOEFL IBT Test (March 2009) certified
Accounting for Cash Control — FIN0124 (March 2009) certified
Managing Business Risk-Developing a Risk Management Plan (March 2009) certified
Elements of Marketing Strategy — MKT0201 (April 2008) certified
Timeline
Co-Owner
Best Home Lighting l.l.c.
03.2021 - 12.2025
Manager
Elektrometali l.l.c.
05.2018 - 02.2021
AGREEMENT FOR SPECIAL SERVICES SUBJECT TO THE LAW
MUNICIPALITY OF FERIZAJ
03.2017 - 08.2017
AGREEMENT FOR THE PERFORMANCE OF SPECIAL SERVICES
MUNICIPALITY OF FERIZAJ
08.2016 - 11.2016
Agreement for Performance of Special Services
MUNICIPALITY OF FERIZAJ
04.2016 - 06.2016
Head of the Lighting Sector
ELEKTROMETAL "Retail commercial enterprise"
12.2012 - 05.2014
Supervisor Leader
ELEKTOPLAST "Production commercial enterprise"
02.2008 - 01.2010
Hospitality Team Member
Yellowstone National Park, Wyoming, USA
05.2007 - 09.2007
Master of Business Administration - Master of Management
Iliria College
Bachelor of Business Administration - Bachelor of Managment and IT