Summary
Overview
Work history
Education
Skills
Websites
References
Affiliations
Languages
References
Timeline
Generic

Dorota Oles

Castlepollard,Ireland

Summary

A dynamic professional with expertise in Python, Excel, SQL, Tableau, and Power BI. Proficient in data acquisition and ETL processes to ensure high-quality, accurate data. I am skilled in process automation and reporting, enhancing operational efficiency. I am committed to continuous improvement through performance monitoring and competitor analysis using business intelligence tools.

Overview

10
10
years of professional experience
11
11
years of post-secondary education

Work history

Operations Manager

Circana
2024.04 - 2026.04
  • Lead operations across global analytics and data teams, ensuring smooth delivery, timely resolution of issues, and continuous data flow.
  • Accelerated onboarding of new retailers by creating reusable macros and Decision Key templates, reducing manual work and improving integration efficiency.
  • Optimized existing SQL reports by simplifying query logic, significantly reducing run times and improving performance visibility.
  • Conducted training sessions on automation tools, improving self-sufficiency across teams and reducing dependency on manual support.
  • Actively monitored and resolved data issues (IRIS, OCS) to maintain data quality and support uninterrupted reporting cycles.
  • Collaborated cross-functionally with stockholders through scrum calls, SharePoint, and Teams to align on project execution.
  • Led planning for seasonal transitions, ensuring data validation and retailer onboarding were completed proactively.
  • Championed standardization by documenting SOPs, updating reporting tools, and sharing best practices to support broader team scalability.
  • Supported trend comparability by implementing advanced methodologies such as week-shift recasting across key datasets.

Analyst, Global Analytics

The NPD Group
2022.07 - 2024.03
  • Compiled and analysed large, complex datasets using SAS, SQL, and Python to support high-impact business decisions.
  • Built scalable analytics tools and dashboards to track category sales trends, market share, retailer onboarding progress, and data quality metrics across multiple sources.
  • Automated recurring reporting processes, improving delivery speed, consistency, and data accessibility.
  • Delivered actionable insights by monitoring trends, investigating anomalies, and interpreting business-critical data.
  • Developed and maintained recurring reports (monthly, quarterly, annual), combining both quantitative and qualitative metrics.
  • Supported internal stakeholders with ad hoc analysis and tools tailored to evolving client needs.

Data Input Operations Specialist

The NPD Group
2021.04 - 2022.06
  • Monitored ETL pipelines and ensured timely, accurate data ingestion across multiple retailers, supporting adherence to delivery SLAs and data quality KPIs.
  • Analysed operational metrics and large datasets to identify performance gaps, recurring anomalies, and root causes of delays or discrepancies.
  • Supported new retailer onboarding by validating data completeness and proactively addressing ingestion and transformation issues.
  • Collaborated with cross-functional teams to resolve system disruptions, contributing to sustained data pipeline health and service continuity.
  • Documented key procedures and supported operational efficiency by contributing to SOP updates and reusable tool enhancements.

Anomaly Detection Operations Associate

The NPD Group
2019.01 - 2021.01
  • Monitored retail trading data across multiple levels (subclass, channel, global) to detect anomalies, validate performance metrics, and ensure accurate reporting.
  • Ensured data completeness and timely delivery by leveraging SAS, SharePoint, and internal systems.
  • Investigated and resolved data quality issues affecting key KPIs, minimizing client impact and delivery risks.
  • Validated retailer upgrades and historical data consistency to support seamless transition and reporting accuracy.
  • Collaborated cross-functionally to implement scalable tools and enhancements that improved operational efficiency and reduced manual intervention.

Department Manager

Dunnes Stores
2016.01 - 2019.01
  • Tracked, analysed, and reported KPIs (sales, stock levels, shrinkage) to drive performance improvements and action planning.
  • Conducted seasonal sales forecasting to optimize inventory levels, minimize stockouts, and reduce excess stock.
  • Reduced stock loss by implementing training programs, security measures, and process audits to address root causes.
  • Collaborated with buyers, visual merchandisers, and peer store managers to align promotions, improve in-store experience, and support brand growth.
  • Enhanced merchandising standards by organizing product layouts and stock availability to improve customer engagement and conversion rates.

Education

Postgraduate Certificate - Data Science

Technological University Dublin
2024.01 - 2025.01

Higher Diploma - Data Analytics for Business

CCT College Dublin
2021.01 - 2022.01

Google Data Analytics Professional Certificate - Data Analytics

Google
2021.06 - 2022.01

Diploma - Bookkeeping

Pitman
2020.01 - 2020.06

Bachelor's degree - business management

Letterkenny Institute of Technology
2012.01 - 2015.01

Master's degree - Sociology

University of Szczecin
2003.01 - 2008.01

Skills

  • Python
  • Excel
  • SQL
  • Tableau
  • Power BI
  • Data Acquisition & ETL Processes
  • Data Quality & Accuracy
  • Process Automation & Reporting
  • Operational Efficiency & Timeliness
  • Cross-functional Collaboration
  • Detail-oriented
  • Collaborative
  • Proactive
  • Analytical Thinker
  • Adaptable
  • Resilience in high-pressure situations
  • Performance monitoring
  • Continuous Improvement implementation
  • Business intelligence tools
  • Competitor analysis
  • Database management
  • Data analysis

References

References upon request

Affiliations

  • I enjoy working with reactive dogs, helping them build confidence and change their behaviour
  • Avid reader participating in the 52 books per year challenge

Languages

Polish
Native
English
Fluent

References

References available upon request.

Timeline

Operations Manager

Circana
2024.04 - 2026.04

Postgraduate Certificate - Data Science

Technological University Dublin
2024.01 - 2025.01

Analyst, Global Analytics

The NPD Group
2022.07 - 2024.03

Google Data Analytics Professional Certificate - Data Analytics

Google
2021.06 - 2022.01

Data Input Operations Specialist

The NPD Group
2021.04 - 2022.06

Higher Diploma - Data Analytics for Business

CCT College Dublin
2021.01 - 2022.01

Diploma - Bookkeeping

Pitman
2020.01 - 2020.06

Anomaly Detection Operations Associate

The NPD Group
2019.01 - 2021.01

Department Manager

Dunnes Stores
2016.01 - 2019.01

Bachelor's degree - business management

Letterkenny Institute of Technology
2012.01 - 2015.01

Master's degree - Sociology

University of Szczecin
2003.01 - 2008.01
Dorota Oles