DONNACHA GALVIN
TRALEE
Summary
Results-driven Deputy Manager with expertise in inventory management, staff training, and operational compliance. Proven ability to enhance customer engagement and deliver performance reporting that drives retail success.
Overview
20
20
years of professional experience
Work History
Deputy Manager
Aldi
TRALEE, Ireland
07.2019 - Current
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained new team members on store procedures and customer service standards.
- Managed inventory levels to maintain stock availability and prevent shortages.
- Conducted regular inspections to ensure compliance with health and safety guidelines.
- Coordinated team schedules to ensure adequate coverage during peak hours.
- Prepared monthly progress reports detailing achievements against set targets.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Store Manager
James Whelan Butchers
Dublin,Cork
11.2016 - 06.2019
- Trained and developed team members in customer service and product knowledge.
- Implemented store policies to improve safety and compliance standards.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
Butcher Manager
Terrys Butchers
TRALEE, kerry
05.2006 - 09.2016
- Cut meat efficiently by breaking product down into sub-primal and retail cuts.
- Processed sides of beef, whole pigs, chickens and other animals to separate into individual cuts.
- Prepared various cuts of meat according to customer specifications.
- Received and processed customer orders for meat products.
- Engaged with customers to understand their needs, providing recommendations for meat selection and preparation.
Education
GED -
CBS The Green
TraleeSkills
- Retail management
- Inventory management
- Operational compliance
- Performance reporting
- Staff training
- Customer engagement
Timeline
Deputy Manager
Aldi
07.2019 - Current
Store Manager
James Whelan Butchers
11.2016 - 06.2019
Butcher Manager
Terrys Butchers
05.2006 - 09.2016
GED -
CBS The Green