Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Donna Costello

Celbridge,Kildare

Summary

Organised and energetic individual with strong interpersonal, communication and time management skills. Experienced in planning recreational programmes based on identified patron needs and market trends. Proactive in maintaining high standards of customer service and quality of facilities.

Overview

17
17
years of professional experience
8
8
years of post-secondary education

Work history

Clerical Administrator

Party Price Limited
Dublin, Leinster
01.2018 - 12.2022
  • Arranged supplies, documents and spaces for meetings.
  • Drafted contracts and purchase orders for team.
  • Partnered with management to implement processes and complete special projects.
  • Drafted documents and reports for management review.
  • Scheduled meetings, conferences and appointments.

Beauty Therapist

El Beauty
Celbridge, Kildare
01.2016 - 06.2018
  • Built and nurtured loyal customer relationships, promoting referrals to increase salon customer bases.
  • Input bookings into computer system at reception.
  • Sterilised and maintained beauty tools and technologies to increase equipment lifespan and cut supply costs.
  • Upsold products with detailed knowledge and persuasive sales techniques.
  • Answered clients' queries and requests by phone and email.
  • Attended training to deliver range of professional treatments offered by salon.
  • Advised clients on particular products and treatments based on customer preferences, skin and hair types and current offers.
  • Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
  • Maintained knowledge of current treatment procedures and products, providing customers with expert advice.

Beauty Therapist

Velvet Beauty
Dublin, Leinster
12.2005 - 02.2012
  • Built and nurtured loyal customer relationships, promoting referrals to increase salon customer bases.
  • Input bookings into computer system at reception.
  • Sterilised and maintained beauty tools and technologies to increase equipment lifespan and cut supply costs.
  • Upsold products with detailed knowledge and persuasive sales techniques.
  • Attended training to deliver range of professional treatments offered by salon.
  • Answered clients' queries and requests by phone and email.
  • Advised clients on particular products and treatments based on customer preferences, skin and hair types and current offers.
  • Maintained knowledge of current treatment procedures and products, providing customers with expert advice.
  • Handled or escalated client complaints in line with brand guidelines.
  • Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.

Education

Leaving Cert -

St Dominic's College Ballyfermot
Dublin
01.1996 - 01.2002

NVQ Level 5 - Beauty

Clodagh Swanson Beauty College
Dublin
01.2003 - 01.2005

Skills

  • Meeting support
  • Inventory purchasing
  • Meeting planning
  • Equipment sterilisation
  • Confidentiality understanding
  • Database maintenance
  • Expense tracking
  • Report analysis
  • Data entry
  • Appointment scheduling

Languages

English
Native

Timeline

Clerical Administrator

Party Price Limited
01.2018 - 12.2022

Beauty Therapist

El Beauty
01.2016 - 06.2018

Beauty Therapist

Velvet Beauty
12.2005 - 02.2012

NVQ Level 5 - Beauty

Clodagh Swanson Beauty College
01.2003 - 01.2005

Leaving Cert -

St Dominic's College Ballyfermot
01.1996 - 01.2002

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Donna Costello