Donald Biju

In this role, I was responsible for sorting and organising high volumes of parcels accurately and efficiently, while meeting strict deadlines. I worked closely with colleagues in a fast-paced environment, developing strong teamwork, communication, and organisational skills. These experiences are directly transferable to a catering assistant position, where attention to detail, efficiency, and the ability to work well under pressure are essential.

• Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
• Replenished merchandise on shelves as needed throughout the day.
• Ensured that all promotional materials were properly displayed in their designated areas.
• Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.

• Assisted customers with returns, exchanges and refunds.
• Attended staff meetings to discuss new products or changes in store policy or procedure.
• Provided excellent customer service to clients in person and over the phone.
• Performed tests of items being sold in the shop as stock.