Dominik Jurkovic
Dublin, Ireland
Summary
Detail-oriented Maintenance Technician skilled in emergency response, parts replacement, and routine inspections. Committed to maintaining safety compliance and ensuring efficient building maintenance. Dedicated Maintenance Technician with expertise in emergency response, building maintenance, and routine inspections. Proficient in troubleshooting and collaborating with teams to enhance operational efficiency and safety.
Overview
8
8
years of professional experience
Work History
Maintenance Technician
Yugo
Dublin
02.2025 - Current
- Conducted routine inspections of building systems and equipment for maintenance needs.
- Assisted in maintaining cleanliness and organization of maintenance tools and supplies.
- Responded to maintenance requests promptly to minimize service disruptions for residents.
- Collaborated with team members to troubleshoot and resolve equipment malfunctions effectively.
- Documented maintenance activities and repairs in tracking system for record-keeping purposes.
- Followed safety protocols while executing maintenance tasks to ensure a safe work environment.
- Participated in training sessions to improve skills and knowledge of maintenance practices.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Replaced defective parts such as bearings, seals, gears, valves.
- Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Installed and repaired plumbing systems in residential and commercial properties.
- Diagnosed plumbing issues using industry-standard tools and techniques.
- Responded promptly to emergency calls regarding broken and leaking pipelines.
- Maintained plumbing systems by performing routine maintenance tasks such as replacing washers, repairing leaks, unclogging drains, and checking faucets for proper operation.
Student Ambassador
Yugo
Dublin
08.2024 - 02.2025
- Engaged with prospective students to promote Yugo's offerings and community.
- Organized events to showcase campus life and enhance student engagement.
- Collaborated with staff to improve communication between students and administration.
- Gathered feedback from students to inform improvements in programs and services.
- Worked with other student ambassadors to plan, organize and evaluate programming to meet student needs.
- Supported staff training programs to enhance employee skills.
- Communicated effectively with team members to resolve issues promptly.
- Trained new employees on the daily job duties, policies and procedures.
- Greeted guests warmly and checked in visitors efficiently.
- Maintained cleanliness of front desk area and lobby space.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
Night Shift Worker
Yugo
Dublin
05.2024 - 08.2024
- Followed safety protocols to maintain a secure work environment.
- Conducted regular patrols to maintain a secure environment across the facility.
- Responded promptly to alarms and incidents, following established safety protocols.
- Maintained detailed logs of daily activities and security incidents for reporting purposes.
- Responded to emergency situations in a professional manner.
- Investigated suspicious persons or activities on site.
- Monitored CCTV cameras to ensure safety of personnel and property.
- Maintained logs of visitors entering and exiting the premises.
- Swept and mopped floors in public areas.
- Vacuumed carpets, furniture, and upholstery.
- Cleaned windows, door frames, and sills.
Warehouse Manager
Pneu Remix
Osijek
09.2023 - 05.2024
- Managed inventory control and maintained accurate stock levels.
- Trained new staff on safety procedures and operational best practices.
- Coordinated shipping and receiving of products with delivery teams.
- Implemented process improvements to enhance productivity and reduce waste.
- Developed schedules for staff to optimize workforce management.
- Generated warehouse shipping documents, packing lists and invoices.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Communicated regularly with other departments regarding supply chain activities.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Warehouse Worker
Pneu Remix
Osijek
07.2023 - 09.2023
- Operated forklifts to transport materials within the warehouse efficiently.
- Loaded and unloaded shipments accurately to maintain inventory levels.
- Organized stock in designated areas for easy access and retrieval.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Received and tracked incoming inventory shipments.
- Ensured safety protocols were followed at all times while operating machinery.
- Inspected damaged goods prior to disposal or return to vendor.
Delivery Driver
Pneu Remix
Osijek
02.2023 - 07.2023
- Managed route planning to optimize delivery times and reduce fuel consumption.
- Delivered products efficiently to various locations using company vehicles.
- Ensured vehicle maintenance and cleanliness for safe operations and professional appearance.
- Communicated effectively with customers to confirm deliveries and address inquiries.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Customer Support Agent
Transcom
Osijek
02.2022 - 02.2023
- Managed customer accounts using company-specific software tools.
- Communicated product information clearly to enhance customer understanding.
- Provided feedback on common customer concerns to management teams.
- Provided technical support to customers regarding product use and troubleshooting.
- Answered customer inquiries in person, by telephone, and via email.
- Explained features, benefits, warranties, guarantees, return policies.
- Performed data entry tasks such as entering new account information into databases.
Construction Worker
Nahash
Zagreb
03.2021 - 02.2022
- Collaborated with team members to ensure project timelines were met consistently.
- Assisted in site preparation by clearing debris and setting up equipment.
- Transported materials from one site location to another using trucks or trailers.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
- Inspected sites before and after construction projects.
- Controlled traffic passing near, in or around work zones.
Door-to-Door Sales Representative
A1 Croatia
Osijek
01.2021 - 03.2021
- Engaged customers through door-to-door interactions to promote products effectively.
- Educated potential clients about product features and benefits during sales presentations.
- Managed sales territory by organizing daily routes and scheduling appointments efficiently.
- Built rapport with diverse clientele to establish trust and foster relationships.
- Demonstrated product usage and addressed customer inquiries on-site promptly.
- Attended weekly team meetings to discuss sales strategies and targets.
- Greeted customers at their door and introduced myself.
- Collected payments from customers, including cash, check or credit card transactions.
- Explained the benefits of purchasing the product compared to competitors' offerings.
Bar Waiter
Quart Caffe
Osijek
04.2020 - 01.2021
- Assisted bartenders with drink preparation and inventory organization.
- Provided exceptional customer service in a high-paced café environment.
- Handled cash transactions accurately during busy service hours.
- Responded promptly to customer complaints in a professional manner.
- Delivered ordered items to customers quickly and efficiently.
- Closed down bar area at end of shift including cleaning work surfaces and restocking supplies for next day's use.
- Maintained tidiness and organization throughout bar area.
- Processed payments using cash registers or point-of-sale systems.
- Maintained accurate records of inventory levels of beer, wine, spirits, mixers, garnishes.
- Prepared a variety of coffee beverages with precision and attention to detail.
- Operated espresso machines and other brewing equipment effectively.
- Trained new baristas on beverage preparation and customer service standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Bar Supervisor
Pevex
Osijek
01.2019 - 04.2020
- Supervised bar staff in daily operations and customer service.
- Trained new employees on procedures and service standards.
- Organized staff schedules to ensure proper coverage during shifts.
- Trained new employees on proper bar tending techniques and food safety protocols.
- Performed opening and closing procedures each day.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
- Organized promotional events for the bar including happy hour specials, drink specials.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Restaurant Server
Pretiosus Tours
Solta
05.2018 - 09.2018
- Took and processed food and drink orders accurately.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Handled cash transactions and processed payments efficiently.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Provided exceptional service to high volume of daily customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Calculated charges, issued table checks, and collected payments from customers.
- Stocked server areas with supplies before, during and after shifts.
- Monitored inventory levels of all products used in restaurants operations.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
Education
High School Diploma -
Trgovacka I Komercijalna Skola Davor Milas Osijek
Osijek06-2018
Skills
- Emergency response
- Parts replacement
- Apartment maintenance
- Equipment maintenance
- Plumbing installation
- Emergency repairs
- Building maintenance
- Routine inspections
- Full Clean Driving Licence (Category B)
Languages
Croatian
Native
Native
English
Intermediate (B1)
B1
Accomplishments
Employee of the Month – Yugo, September 2024
Affiliations
Forex & Trading- Actively learning and practicing trading strategies and risk management
Timeline
Maintenance Technician
Yugo
02.2025 - Current
Student Ambassador
Yugo
08.2024 - 02.2025
Night Shift Worker
Yugo
05.2024 - 08.2024
Warehouse Manager
Pneu Remix
09.2023 - 05.2024
Warehouse Worker
Pneu Remix
07.2023 - 09.2023
Delivery Driver
Pneu Remix
02.2023 - 07.2023
Customer Support Agent
Transcom
02.2022 - 02.2023
Construction Worker
Nahash
03.2021 - 02.2022
Door-to-Door Sales Representative
A1 Croatia
01.2021 - 03.2021
Bar Waiter
Quart Caffe
04.2020 - 01.2021
Bar Supervisor
Pevex
01.2019 - 04.2020
Restaurant Server
Pretiosus Tours
05.2018 - 09.2018
High School Diploma -
Trgovacka I Komercijalna Skola Davor Milas Osijek