DOINA STAMATI
Blanchardstown
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Overview
7
7
years of professional experience
Work History
Sales assistant
FOGARTYS OF BALLYMORE
Kildare, Co Kildare
11.2023 - 07.2024
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Updated product labelling and pricing to reflect discounts and offers.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Collaborated with sales managers to meet target quotas.
- Worked energetically to maintain efficient operations during peak trading hours.
Department manager
FUJIKURA AUTOMOTIVE MLD
Chisinau
08.2022 - 06.2023
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Recruited and trained department staff to boost employees productivity.
- Set daily priorities and communicated targets, motivating teams to achieve them.
- Delegated tasks and reacted to changing workloads to maintain efficient operations.
Customs Broker
FUJIKURA AUTOMOTIVE
CHISINAU, MOLDOVA
03.2019 - 07.2022
- Completing and submitting customs declarations on goods imported and exported from the country.
- Use of the goods nomenclature and compliance with customs legislation.
- Interaction and representationof the company's image in relation to the customs authorities.
- Preoaring the company's monthly,quarterly and annual income reports for the customs service.
- Addressing and solving sgipping and on'time delivery issues.
- Maintaining auditors on the customs side of the company.
- Handling day-to-day import and export activity with freight forwarders, maintaining outstanding levels of accuracy.
- Documented waybill data and dimensions and weights of cargo in computer database.
- Worked with police and immigration personnel on anti-smuggling initiatives.
- Supervision customs classification and audit processes and managed audit controls.
Office assistant
FUJIKURA AUTOMOTIVE MLD
Chisinau
06.2017 - 03.2019
- Created weekly and monthly reports and presentations, enabling improved operational analysis.
- Processed invoices and payments using accounting software.
- Sorted and distributed incoming mail to correct recipients throughout busy office environments.
- Maintained office files for reliable reference, including electronic and hard copies.
- Kept inventory of office supplies and ordered new items when necessary.
- Entered handwritten data into computers for easy retrieval.
- Received and screened high-volume internal and external communications, calls and email.
Education
CUSTOMS DECLARATION - CUSTOMS OPERATIONS
CENTER FOR INFORMATION TECHNOLOGIES IN FINANCE
CHISINAU,MD2017
Skills
- Import regulations
- Preparation of sales invoices
- Transit documents, including those og countries that are not part of the European Union
- Microsoft Office
- Leadership,responsibility,attention
- Visual merchandising strategising
- Thorough stock replenishment
- Customer assistance
- Active selling
- Stock security
- Teamwork
Languages
Romanian
First Language
Russian
Proficient
C2
English
Elementary
A2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales assistant
FOGARTYS OF BALLYMORE
11.2023 - 07.2024
Department manager
FUJIKURA AUTOMOTIVE MLD
08.2022 - 06.2023
Customs Broker
FUJIKURA AUTOMOTIVE
03.2019 - 07.2022
Office assistant
FUJIKURA AUTOMOTIVE MLD
06.2017 - 03.2019
CUSTOMS DECLARATION - CUSTOMS OPERATIONS
CENTER FOR INFORMATION TECHNOLOGIES IN FINANCE
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