Dmytro Severin

Stephen Clark

Ballina, Mayo

04.2022 - Current

Demonstrated exceptional customer service skills as a waiter, bartender, and night porter.
Managed and resolved various customer issues, ensuring high satisfaction.
Maintained a clean and organized work environment.
Collaborated with fellow employees, demonstrating excellent teamwork skills.
Assumed leadership responsibilities, overseeing and delegating tasks.
Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
Thoroughly cleaned restaurant areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
Provided efficient food and drinks service for high levels of customer satisfaction.
Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.