Dmytro Kutyshenko
Greystones
Summary
Seasoned Lead Barista with a proven track record at JUJU, enhancing customer satisfaction through expert beverage preparation and innovative drink customization. Excelled in espresso machine operations and team management, significantly improving service efficiency. Skilled in guest service and latte artistry, consistently delivering high-quality experiences.
Overview
3
3
years of professional experience
Work History
Lead Barista
JUJU
Kyiv, Ukraine
07.2023 - 10.2024
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Checked brewing equipment for proper functionality.
- Prepared and served hot or cold beverages.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Described menu items to customers and suggested products based on stated preferences.
Lead Barista
Pelican Rouge
Kyiv, Ukraine
03.2022 - 05.2023
- Described menu items to customers and suggested appealing products.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Recommended pastries and sandwiches to pair with customers' beverages.
Education
High School Diploma -
School N4
Mykolaiv02-2020
Skills
- Espresso machine operations
- Food running
- Food service
- Barista training
- Cleanliness standards
- POS system operation
- Team management
- Beverage preparation
- Guest service
- Latte artistry
- Espresso preparation
- Drink customization
- Conflict handling
Languages
Ukrainian
First Language
English
Upper Intermediate (B2)
B2
Russian
Proficient (C2)
C2
Polish
Beginner (A1)
A1
References
References available upon request.
Timeline
Lead Barista
JUJU
07.2023 - 10.2024
Lead Barista
Pelican Rouge
03.2022 - 05.2023
High School Diploma -
School N4
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