Dirk Johannes Swanepoel
Team Leader
Mitchellstown
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Team Leader
Halcyon Group
12.2023 - 08.2024
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Signed off on customer reports for completed jobs.
Technician
Halcyon Group
05.2023 - 11.2023
- Worked with team leader to achieve highest completion rate of all teams in company.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
Front of House Staff
The Hunters Rest
08.2022 - 05.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures and customer relations.
- Calculated billings and and provided receipts to customers, delivering proof of transaction.
Retail Sales Assistant
XL Stores
03.2019 - 07.2022
- Used POS system to process sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
Music Teacher
Guitar Man Music School
03.2012 - 10.2019
- Familiarized students with basic concepts of music such as notes, tempo, compositions, and arrangement.
- Mentored students in various ensembles, boosting their confidence and performance skills.
- Mentored students of different ages and backgrounds in music composition and performance.
- Motivated struggling students with an individualized approach to enhance learning.
Education
Bachelor of Arts - Business
Griffith College
Limerick 09.2019 - 05.2022
High School Diploma -
Vuselela College
Klerksdorp 01.2000 - 12.2000
Skills
- Relationship Building
Customer Service
Project Delivery
Documentation and Reporting
Languages
English
Excellent
Afrikaans
Excellent
Timeline
Team Leader
Halcyon Group
12.2023 - 08.2024
Technician
Halcyon Group
05.2023 - 11.2023
Front of House Staff
The Hunters Rest
08.2022 - 05.2023
Bachelor of Arts - Business
Griffith College
09.2019 - 05.2022
Retail Sales Assistant
XL Stores
03.2019 - 07.2022
Music Teacher
Guitar Man Music School
03.2012 - 10.2019
High School Diploma -
Vuselela College
01.2000 - 12.2000
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