Dion Fox
Dublin
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Assistant
Dunnes Stores
Dublin, Ireland
11.2022 - Current
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Analyzed customer feedback data to identify areas of improvement within store's services.
- Replenished merchandise on shelves as needed throughout the day.
- Informed customers about current promotions and discounts.
- Managed cash register transactions accurately and efficiently.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Greeted customers and provided assistance with product selection.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Resolved customer complaints in a timely manner.
- Assisted customers with returns, exchanges and refunds.
- Maintained cleanliness of the sales floor area at all times.
- Accepted and completed cash, check and credit card payments.
- Built and maintained relationships with peers and upper management to drive team success.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
Firefighter/Paramedic
Dublin Airport Fire Brigade (placement)
Dublin, Ireland
02.2023 - 02.2023
- Transported injured persons safely from accident sites to hospitals for treatment.
- Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.
- Responded promptly to medical emergencies such as heart attacks or stroke victims.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Coordinated with other first responders during multi-agency responses.
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
Barista
AMT coffee
Dublin , Ireland
06.2021 - 11.2022
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Education
QQ Level 5 - Firefighter/paramedic
BFEI
Blackrock, Dublin, Ireland05-2023
Skills
- Organization and Time Management
- Excellent Communication
- Social Perceptiveness
- First aid/CPR certified
- Friendly, Positive Attitude
- Calm Under Pressure
- Team Management
- Problem Resolution
Accomplishments
- Qualified first aid responder
- volunteer at the civil defense
- completing a level 5 degree
- manual handling trained
Certification
first aid responder
QQ level 5 in firefighting and paramedics
Timeline
Firefighter/Paramedic
Dublin Airport Fire Brigade (placement)
02.2023 - 02.2023
Sales Assistant
Dunnes Stores
11.2022 - Current
Barista
AMT coffee
06.2021 - 11.2022
QQ Level 5 - Firefighter/paramedic
BFEI
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