Dinara Ceres
Ballivor,Meath
Summary
Hardworking employee with experience in salles and commercial settings, housekeeping also. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Successful Sales Consultant with excellent lead generation potential and more than 2 years of experience. Highly effective at techniques used to dose sales opportunities. Personable, motivated with extensive sales knowledge.
Travel agent with experience planning first-class personal and commercial experiences and understanding of evolving travel trends. Focused on meeting client requirements with well-prepared arrangements and itineraries meticulously matching varying budgets.
Overview
6
6
years of professional experience
Work history
Housekeeping assistant
Ballymagarvey Village
Balrath, Meath
09.2023 - Current
- Vacuumed and steamed carpets, curtains and upholstered furniture.
- Swept, mopped, waxed and polished floors, delivering pristine finish.
- Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
- Meticulously vacuumed, dusted and tidied guest rooms.
- Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
- Communicated with other staff to determine best use of resources and guest care.
Food packer
Rustic Kitchen Nugent Foods
Ashbourne, Meath
08.2023 - 08.2023
- Checked products for quality and volume to meet company standards
- Sanitised equipment, tables and floors in food production workspaces.
- Completed cleaning checklists for equipment and production areas
- Packed food
- Followed food hygiene standards to create high-quality products
Travel Sales Agent
Travel Agency "LifeTravel Invest" SRL
Chișinău, Republic of Moldova, Republic of Moldova
04.2023 - 06.2023
- Planning and selling transportations, accommodations, insurance and other travel services.
- Cooperating with costumers to determine their needs and advising them appropiate destination, modes of transportations, travel dates, costs and accommodations
- Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
The third stage of technological practice
Economic unit U.L.I.M Hotel Europa
Chișinău, Republic of Moldova, Republic of Moldova
04.2022 - 03.2023
- Work in front office- Receptionist
- Welcome and guide guests
- Control guests acces
- Answer and transfer phone calls
- Check-in/ Check-out
The second practice stage in travel agency
PandaTur SRL
Chișinău, Republic of Moldova, Republic of Moldova
05.2021 - 04.2022
- Sales agent- (responsible selling goods and consulting on phone)
- Sourced products and destinations to meet costumer demand for tailor- made travel and sustainable tourism
The first practice of specialised initiation
National College of Commerce of ASEM
Chișinău, Republic of Moldova, Republic of Moldova
05.2020 - 07.2020
Sales agent
ViaTel SRL
Chișinău, Republic of Moldova, Republic of Moldova
08.2017 - 05.2020
- Sales agent- "StarNet" (responsible for making cold calls, finding new clients and selling goods) - ViaTel SRL
- Sales agent- "Dulcinella" (responsible for calling the costumer and receiving the order of cakes) - ViaTel SRL
- Sales agent- "Orange" ( telephone network company) ( responsible for making cold call, selling goods, finding new clients and to conclude contracts with clients to connect services) ViaTel SRL
Education
Elementary school
IPLT "Constantin Negruzzi"
Chișinău, Republic of Moldova 09/2010 - 05/2014
Middle school
IPLT "Gaudeamus"
Chișinău, Republic of Moldova 09/2014 - 05/2019
Baccalaureate Degree
National College of Commerce of ASEM
Chișinău, Republic of Moldova 06/2022 -
Travel Agent - Tourism
National of Commerce of ASEM
Chișinău, Republic of Moldova 09/2019 - 07/2023
English Courses B2.2 - Languages
Oratorica
Chișinău, Republic of Moldova 09/2019 - 12/2022
Russian C2 - Languages
Oratorica
Chișinău, Republic of MoldovaSkills
- Guest relations
- Computer skiils
- Travel sales
- Flight and hotel reservations
Languages
English
Intermediate (B1)
Russian
Fluent
Romanian
Native
French
Beginner
Timeline
Housekeeping assistant
Ballymagarvey Village
09.2023 - Current
Food packer
Rustic Kitchen Nugent Foods
08.2023 - 08.2023
Travel Sales Agent
Travel Agency "LifeTravel Invest" SRL
04.2023 - 06.2023
The third stage of technological practice
Economic unit U.L.I.M Hotel Europa
04.2022 - 03.2023
The second practice stage in travel agency
PandaTur SRL
05.2021 - 04.2022
The first practice of specialised initiation
National College of Commerce of ASEM
05.2020 - 07.2020
Sales agent
ViaTel SRL
08.2017 - 05.2020
Elementary school
IPLT "Constantin Negruzzi"
09/2010 - 05/2014
Middle school
IPLT "Gaudeamus"
09/2014 - 05/2019
Baccalaureate Degree
National College of Commerce of ASEM
06/2022 -
Travel Agent - Tourism
National of Commerce of ASEM
09/2019 - 07/2023
English Courses B2.2 - Languages
Oratorica
09/2019 - 12/2022
Russian C2 - Languages
Oratorica
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