Dina Soliman
Cork, Ireland,Ireland
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Enthusiastic in customer service best practices and related options. Provide superior customer service and resolve all issues quickly and with positive attitude.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Self employed courier/ home kitchen
Home kitchen
Cork, Ireland
2023.11 - Current
- Followed recipes precisely to deliver first-class meal quality and consistency.
- Developed menus for continuous use, events and promotions for different seasons.
Team member
Dietetic programme club
Mansoura, Egypt
2021.10 - 2023.06
- Listened actively and advised clients on diet-related concerns to offer emotional support.
- Collaborated with multidisciplinary teams to improve clients' nutritional and overall health though food and lifestyle changes.
Team member
AL Mahrousa Team
Mansoura, Egypt
2021.11 - 2023.06
- organize events and seminars for nutrition
Education
BSc. Of Clinical nutrition -
Faculty of Agriculture, Egypt
2019.10 - 2023.05
English Conversation Course -
Welcome English
Cork/Ireland 2023.11 -
Diploma of Higher Education - Nutrition
Circles Association Academy
Egypt 2023.12 -
Training - Clinical nutrition
Baheya Hospital for breast cancer
Egypt 2022.09 - 2022.10
Skills
- Quality Control
- Telephone skills
- Bilingual customer support
- Product sales optimisation
- Relationship-building
- Outstanding customer service
- Written and verbal communication skills
- Problem solver
Languages
English
Upper intermediate
Arabic
Proficient (C2)
Personal Information
- Date of birth: 11/09/2001
- Gender: Female
- IRP: Stamp 1G
Timeline
Diploma of Higher Education - Nutrition
Circles Association Academy
2023.12 -
Self employed courier/ home kitchen
Home kitchen
2023.11 - Current
English Conversation Course -
Welcome English
2023.11 -
Training - Clinical nutrition
Baheya Hospital for breast cancer
2022.09 - 2022.10
Team member
AL Mahrousa Team
2021.11 - 2023.06
Team member
Dietetic programme club
2021.10 - 2023.06
BSc. Of Clinical nutrition -
Faculty of Agriculture, Egypt
2019.10 - 2023.05