Summary
Overview
Work History
Education
Skills
Community Service
Additional Information
Interests
Timeline
Generic

Dileep Kumar

Key Account Manager
dublin

Summary

Collaborative Account Manager with a track record of success in member onboarding, relationship building, and growing engagement across corporate accounts. Skilled in developing tailored member plans, managing CRM systems, and delivering value through strategic touchpoints and events. Detail-oriented, adaptable, and driven to exceed goals by focusing on client needs and long-term partnerships.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Account Executive

Circol ELT
03.2022 - Current
  • Company Overview: Circol ELT operates Ireland's tyre compliance scheme, ensuring sustainability by aiding tyre producers and retailers in meeting regulatory and environmental responsibilities.
  • Proactively onboarded new companies and retailers, contributing to consistent growth in compliance scheme membership and fostering long-term relationships.
  • Maintained and strengthened relationships with key stakeholders, including county councils and environmental authorities, through regular meetings and strategic communication.
  • Created and managed communication collateral such as bi-monthly newsletters to keep stakeholders informed and engaged.
  • Delivered insights from industry and market analysis to inform decision-making and optimize service offerings.
  • Provided ongoing account support and acted as the main point of contact for day-to-day queries, ensuring client satisfaction and operational continuity.
  • Collaborated with internal teams to improve service delivery, offering feedback to enhance operational, financial, and environmental compliance outcomes.
  • Supported public engagement by participating in meetings and events with city councils and the environmental ministry.
  • Played a key role in developing client-facing content, supporting transparency and value communication to stakeholders.
  • Circol ELT operates Ireland's tyre compliance scheme, ensuring sustainability by aiding tyre producers and retailers in meeting regulatory and environmental responsibilities.

Office Administration

Australian Embassy Dublin
01.2021 - 01.2022
  • Delivered outstanding front-of-house services to high-profile clients, including government officials and ambassadors.
  • Partnered with leadership to address queries, prepare reports, and support key decisions.
  • Managed security credentials and work permits while maintaining strict confidentiality and compliance.

Key Account Manager – GSK India

Diadeis India (SGSCO)
02.2019 - 12.2019
  • Company Overview: Diadeis (also known as SGS & CO) is one of the top global pre-media agencies. The company offers a comprehensive range of design variation, prepress and brand lifecycle technology services. They are present in Europe, Asia, Middle East & Americas.
  • Responsible for the delivery of all projects with GSK within the specified time frame and budgets.
  • Accountable to deliver end to end service on all projects - liaison at the front end with the customer teams & at the back end ensuring product delivery and sales.
  • Working in partnership with the vendors, ensuring high standards on quality and cost control for all GSK consumer brands.
  • During my tenure I successfully landed several nation-wide campaigns across Sensodyne, Eno, Horlicks, Crocin brands on time and received overwhelming positive feedback for the same from my superiors and the clients.
  • Diadeis (also known as SGS & CO) is one of the top global pre-media agencies. The company offers a comprehensive range of design variation, prepress and brand lifecycle technology services. They are present in Europe, Asia, Middle East & Americas.

Reed Pacific Media Australia
09.2015 - 01.2019
  • Company Overview: Advertising Agency
  • As the first person hired to cover the Indian market, grew customer base from the ground-up by offering customised solutions to some of the best brands in the world that achieved market position and, through digital touch-points, enhanced online presence.
  • Oversaw the complete office set-up within the Mumbai region by utilising various digital channels to build awareness and, through cold-calling, promote niche concepts that add value to existing business.
  • Tenaciously sourced and secured lucrative partnerships with high-profile organisations such as Unilever, P&G, Godrej, Coca Cola and Marico; consistently surpassed quarterly targets and client expectations.
  • Conceptualised and pitched sales campaigns that targeted premium brands, including Lux, Whisper, Comfort and Ambipur, to drive KPIs and guide the sales life-cycle through to fruition.
  • Engaged with creative agencies to discuss client requests and maintain alignment with branding guidelines; developed marketing assets and solutions that stimulated innovative campaign development.
  • Evaluated market needs to assess demand and demographics of the region, optimising budgets to overcome cultural or legal challenges; utilised Salesforce CRM to track and finalise sales deals.
  • Advertising Agency

Education

MBA - International Business

Griffith College
01.2020 - 01.2021

MSc - Brand Leadership

University of East Anglia
01.2013 - 01.2014

Bachelors - Journalism and Mass Communication

Institute of Management Studies
01.2008 - 01.2011

Skills

  • Account Management and Growth
  • Client Relationship Management
  • Customer Service
  • Business Development
  • Customer Relationship Management (CRM)
  • Client Relationship Building
  • Written and Verbal Communication
  • Customer Presentations
  • Market Research & Analysis

Community Service

  • Selected for Officer rank training in Royal Navy UK.
  • Acted as Global Voice Volunteer at the University of East Anglia.
  • Created documentaries on Tibet Refugee Camps in Delhi and leprosy treatment Ashrams.

Additional Information

On Stamp 4 visa – No sponsorship required to work in Ireland


I have full Irish driving license

Interests

Traveling

Current affairs

Artificial intelligence

Timeline

Account Executive

Circol ELT
03.2022 - Current

Office Administration

Australian Embassy Dublin
01.2021 - 01.2022

MBA - International Business

Griffith College
01.2020 - 01.2021

Key Account Manager – GSK India

Diadeis India (SGSCO)
02.2019 - 12.2019

Reed Pacific Media Australia
09.2015 - 01.2019

MSc - Brand Leadership

University of East Anglia
01.2013 - 01.2014

Bachelors - Journalism and Mass Communication

Institute of Management Studies
01.2008 - 01.2011

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Dileep KumarKey Account Manager