Accomplished Systems Engineer with over a decade of expertise in VMware infrastructure support and Horizon system administration, notably with Rakuten India Enterprise Private Ltd. Excelled in Okta integration and Exchange management, demonstrating exceptional problem-solving abilities and a proactive approach to overcoming challenges. Proven track record in enhancing system efficiency and reliability, underscoring technical proficiency and strong project management skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Systems Engineer
Rakuten India Enterprise Private Ltd
11.2019 - Current
VM Servers build & rebuild (Deploying the New VM from the Template and Cloning an Existing VM) as per the client request through change management process.
Installing, configuring and managing virtual infrastructure and virtual center.
Creating and managing resource pools and adding the VM's into resource pools.
Managing VM's through web access.
Creating and managing VM Ware cluster.
Enabling HA and DRS features in a cluster.
P2V and V2V conversions by using VMware Converter.
Performing Snapshots, Cloning, cold migrations and hot migrations.
Root Cause & System Log Analysis and reporting.
Troubleshooting problems with the help of Event Logs.
Manage users, groups, permissions and roles.
Troubleshooting virtual machine issues.
Administration of Windows Server Skills :.
Installation, Configuration and administration of Windows 2008, 2012, 2012R2 and 2016 Servers.
Installation, configuration and administration of Windows 7, 8 and 10 Professional Client OS.
Configuring and managed DHCP, DNS and Active Directory.
Creating and Managing User accounts.
Troubleshooting LAN Connectivity related problems.
Taking Back ups and Troubleshooting Systems.
Maintaining Assets Inventory and documentation.
Over 10 years of experience in administration of VMware products and familiar with installing, configuring, troubleshooting, and managing VMware vSphereESXi ESX platforms and administrating Windows servers2003, 2008 R2, 2012 R2.
Working in a global VMware Horizon View environment level 3 support & Implementation of a new VDI rollout of over 3,000 virtual desktops.
Repaired Horizon View environments, including Active Directory, DHCP, DNS, virtual networking, storage, end-user devices, thin clients, and zero clients.
Fast-paced and high-intensity position that required staying calm under intense scrutiny.
Managed virtual and physical servers.
virtual servers hosted on VMWare ESXi hosts.
Configured VMWare ESXi clusters for high availability and vMotion.
Creation of Desktop Golden images for VMware Horizon View Composer and Instant Clone.
Tools used vCenter Operations Manager, Management Console.
Assisted the team in the migration and redesign of a new VMware View implementation as needed.
Manage Virtual environments in multiple datacenters.
Okta , Box and Exchange support:
Managing and configuring the okta application using SMAL and oidc based on user requirements.
Managing the okta group for assignment and logs.
Box org folder creation and storage expansion or re-index and support box tool and drive issues.
Supporting exchange like mail trace, creating shared mailbox and calendar issues outlook profile issue,
Work with MS team support for mail delivery issues.
Project Engineer
Wipro Technologies
11.2014 - 11.2019
Virtual Machine and Physical Server standard Buildprocess.
Managing and Monitoring multiple ESXi Host in VCenter with help of VSphere Client.
Deploy Virtual Machines in VCenter with help of Golden TemplatesandISO.
VMTools and Hardware upgradation to improve virtual machine performance.
Perform various migrations between Cluster to Cluster (VMOTION&SVMOTION).
P2V and V2V datacenter migrations with help of VMware Standalone Converter.
Creating VMFS Data stores & Data store Decommission Process.
Ownership on VM Environmental Upgradation Project 5.x to 6.x by VUM.
Ownership on Technical SOP Documentation Preparation for Project.
Participate on Daily and Weekly Operational Huddle with Customer.
Managing and maintenance of infrastructure of Windowsplatform and VMware
Responsible for Installing,configuring, windows (2003, 2008, 2008R2 & 2012).
Vendor (DELL) coordination for visit and troubleshooting server Hardware issues.
Education
Master of Science - Software Engineering
VIT University
Vellore
05-2014
Skills
VMware Infrastructure Support
Horizon System Administration
Okta Integration Expertise
Exchange Management
Skilled in Box Drive Management
Active Directory Administration
Certification
Azure (AZ-900)
Timeline
Systems Engineer
Rakuten India Enterprise Private Ltd
11.2019 - Current
Project Engineer
Wipro Technologies
11.2014 - 11.2019
Master of Science - Software Engineering
VIT University
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