Devon Ingham
Arann Islands
Summary
Proven bartender with a track record of exceptional service at Ti Joe Wattys, adept at managing high-volume events and fostering customer loyalty through outstanding interpersonal skills. Skilled in cash handling and inventory management, I excel in multitasking and clear communication, ensuring operational excellence and hygiene compliance. Demonstrated ability to train staff, enhancing team efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Bartender
Ti Joe Wattys
06.2018 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Stocker
Aran Sweater Market
05.2017 - 08.2018
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Bartender
The Bar
06.2014 - 08.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Bar Management
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Clear and effective communication
- Cleanliness and hygiene
- Handling difficult customers
Additional Information
I have been a volunteer on the RNLI Lifeboat since 2014
Languages
English
Bilingual or Proficient (C2)
Irish
Bilingual or Proficient (C2)
Timeline
Bartender - Ti Joe Wattys
06.2018 - 11.2024
Stocker - Aran Sweater Market
05.2017 - 08.2018
Bartender - The Bar
06.2014 - 08.2016
Cork Institute of Technology - , Bar Management
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