Dermot Porter

Current role is to regulate a number of Routes and insure KPI compliance as per TFI contract

• Coordinated with control centres for updated route information, keeping journeys efficient.
• Managed difficult situations calmly, creating a peaceful environment onboard.
• Ensured passenger safety by adhering to all traffic regulations.
• Reported any mechanical problems promptly for early resolution.

• Helped maintain punctuality by keeping track of time at each stop along the route.
• Dealt with passenger queries and complaints promptly, aiding in customer retention.
• Followed company policies strictly during all interactions with customers.
• Assisted elderly and disabled passengers onto the bus, promoting inclusivity in public transportation.

• Helped maintain punctuality by keeping track of time at each stop along the route.
• Dealt with passenger queries and complaints promptly, aiding in customer retention.
• Followed company policies strictly during all interactions with customers.
• Assisted elderly and disabled passengers onto the bus, promoting inclusivity in public transportation.
• Coordinated with the driver about route changes due to traffic or construction work, ensuring timely service delivery.
• Communicated effectively with passengers to ensure smooth journeys.

• Helped maintain punctuality by keeping track of time at each stop along the route.
• Dealt with passenger queries and complaints promptly, aiding in customer retention.
• Followed company policies strictly during all interactions with customers.
• Assisted elderly and disabled passengers onto the bus, promoting inclusivity in public transportation.

• Helped maintain punctuality by keeping track of time at each stop along the route.
• Dealt with passenger queries and complaints promptly, aiding in customer retention.
• Followed company policies strictly during all interactions with customers.
• Assisted elderly and disabled passengers onto the bus, promoting inclusivity in public transportation.

Slicing bread and packing.