Derek Nolan
Tullamore,Offaly
Summary
Ambitious and proactive, with proven ability to lead teams and manage resources effectively. Demonstrates excellent communication and problem-solving skills, ensuring smooth operations and customer satisfaction.
Overview
13
13
years of professional experience
2002
2002
years of post-secondary education
Work history
Deputy Store Manager
Lidl Ireland
Tullamore, County Offaly
07.2025 - 11.2025
- Maintained a clean, organised display area, ensuring a positive shopping experience for customers.
- Managed shift schedules efficiently, ensuring smooth daily operations even during peak hours.
- Promoted a proactive work environment through open communication channels amongst the team members.
- Made sure merchandise was displayed attractively, led to increase in footfall.
- Upheld company policies at all times whilst dealing with staff or customers' issues.
- Handled cash desk operations diligently ensuring no discrepancies at end of day tally.
- Led daily operations to maintain smooth store running.
- Displayed goods and prices clearly to maximise customer interest.
Store manager
Aldi UK
Shirebrook, Derbyshire
01.2022 - 04.2025
- Developed a team-oriented environment by implementing effective leadership strategies.
- Handled cash transactions accurately, minimising financial discrepancies at the till.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Streamlined operations to maximise efficiency and minimise waste.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
- Oversaw visual merchandising efforts that enhanced overall store appearance.
- Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
- Oversaw business staffing and training, building successful, customer-focused team.
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
Assistant Store Manager
Aldi UK
Bakewell, Derbyshire
03.2019 - 01.2022
- Completed administrative tasks such as generating reports on sales trends, losses or thefts without delay or errors.
- Assisted in recruitment process to build a high-performing retail team.
- Maintained health and safety standards within the store to ensure compliance with company policies and legal requirements.
- Aided in loss prevention efforts; ensured security measures were adhered to throughout the store.
- Improved store appearance for enhanced shopper experience through regular cleaning and organising of displays.
- Handled employee concerns discreetly; fostered healthy working environment.
- Provided assistance during peak trading hours, kept checkouts moving quickly whilst maintaining excellent customer service levels.
- Led daily operations to maintain smooth store running.
- Delegated tasks to staff to meet daily service requirements.
Deputy Store Manager
Aldi UK
Chesterfield, Derbyshire
02.2015 - 03.2019
- Upheld company policies at all times whilst dealing with staff or customers' issues.
- Enhanced customer satisfaction with attention to detail and prompt resolution of complaints.
- Made sure merchandise was displayed attractively, led to increase in footfall.
- Streamlined workflow processes for enhanced operational efficiency.
Store Assistant
Aldi UK
Chesterfield, Derbyshire
05.2013 - 02.2015
- Processed transactions swiftly to reduce customer waiting time.
- Provided product information to facilitate informed purchasing decisions.
- Coordinated with team members for smooth store operation.
- Directed customers towards desired merchandise successfully reducing search time.
Education
Leaving Certificate -
Colaiste Choilm
TullamoreSkills
- Customer Service
- Conflict Resolution
- Performance monitoring
- CPR certified
- Resilience under pressure
- Initiative taking
- Interpersonal communication
- Customer engagement
References
References available upon request.
Timeline
Deputy Store Manager
Lidl Ireland
07.2025 - 11.2025
Store manager
Aldi UK
01.2022 - 04.2025
Assistant Store Manager
Aldi UK
03.2019 - 01.2022
Deputy Store Manager
Aldi UK
02.2015 - 03.2019
Store Assistant
Aldi UK
05.2013 - 02.2015
Leaving Certificate -
Colaiste Choilm