Deon Costin
Ennis ,ireland
Summary
Organised and adaptable person with strong communication, persuasion and multitasking abilities. Delivers high levels of product and service sales through knowledgeable and consistent customer advice. Proactive in prospecting for new customers and addressing customer requirements.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work history
Sales agent
Virgin Media
Limerick
02.2024 - Current
- Displayed excellent multitasking abilities during high-pressure situations, ensuring optimal service delivery.
- Enhanced sales performance with thorough knowledge of product range.
- Attended industry conferences for networking and client acquisition.
- Performed regular follow-ups with prospective customers, leading to increased conversion rates.
- Provided after-sales support as required, enhancing overall customer experience.
Sales assistant
Tesco
Galway, County Galway
11.2018 - 02.2025
- Managed till operations smoothly, reducing waiting time for customers.
- Improved customer service by efficiently handling queries and complaints.
- Was a christmas temp Job
Head receptionist
Kinlay hostel
Galway, County Galway
08.2021 - 09.2023
- Oversaw stock control of office supplies to guarantee uninterrupted operational flow.
- Guest satisfaction with clear, concise communication, and prompt problem resolution.
- Handled sensitive information confidentially whilst maintaining excellent record-keeping practices.
- Developed rapport with regular clients to foster loyalty and repeat business.
- Hosted the pub crawls and made sure everyone was happy and invloed insuring a level excitement
Relationship manager
Pepper Finance
Shannon, Clare
08.2022 - 03.2023
- Focused on strategic planning for improved operational efficiency around arrears and .
- Implemented innovative ideas for better relationship management practices.
- Achieved high customer satisfaction with regular follow-ups and updates.
- Advised clients on financial strategies and tailored solutions to meet unique needs.
- Maintained up-to-date knowledge of legislation and policy changes.
Sales assistant
Centra
Galway, County Galway
08.2019 - 05.2020
- Trained new staff members, fostering a supportive working environment.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Learnt about new products quickly, providing comprehensive guidance to customers.
Education
Leaving Cert -
St Flannans college
Ennis, Clare /2010 - /2015
Certificate of Higher Education - Computer Software And development
GTI
Galway, County Galway 09.2019 - 02.2021
Skills
- Retention strategy implementation
- Niche market understanding
- Telesales proficiency
- Effective networking
- Customer relationship management software
- Tenacity and resilience
- Integrity and honesty
- Retail operations awareness
- Time management mastery
- Customer retention
- Sales reporting
- Motivational techniques
- Payment Processing
Timeline
Sales agent
Virgin Media
02.2024 - Current
Relationship manager
Pepper Finance
08.2022 - 03.2023
Head receptionist
Kinlay hostel
08.2021 - 09.2023
Certificate of Higher Education - Computer Software And development
GTI
09.2019 - 02.2021
Sales assistant
Centra
08.2019 - 05.2020
Sales assistant
Tesco
11.2018 - 02.2025
Leaving Cert -
St Flannans college
/2010 - /2015
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