Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Deniz De Leon

Croom

Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate & Deli Worker

Spar croom LIMERICK
Croom
09.2021 - Current
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Adhered to health regulations regarding food handling and sanitation standards.
  • Demonstrated strong communication skills when interacting with customers and co-workers.
  • Participated in weekly team meetings to discuss performance goals or operational issues.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Offered suggestions for additional items that would complement customer's order selections.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Documented and entered special orders for event catering and party trays.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Warmly greeted visitors to promote great customer service and positive ordering experience
  • Assisted customers with finding the right product for their needs.
  • Stocked shelves with merchandise according to company standards.
  • Demonstrated knowledge of store products and services.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Helped customers by answering questions and locating merchandise.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Handled customer feedback, implementing suggestions to improve the shopping experience.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current

Receptionist

Croom Civic Centre
Croom
03.2024 - 03.2024
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Processed payments and updated accounts to reflect balance changes.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.

Store Assistant

NCBI Charity
Dublin
01.2020 - 03.2020
  • Adhered to health and safety guidelines when handling donations, restocking shelves, and helping customers load their purchases into vehicles.
  • Inspected donated items for quality control purposes before stocking them on the shelves.
  • Created attractive window displays featuring seasonal products and special offers.
  • Assisted customers in finding the items they desired, as well as providing advice on product selection.
  • Sorted through incoming donations, pricing items accordingly according to their condition.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Maintained cleanliness and organization of store shelves and displays.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Carnival Worker

Dizzyland Fair
Bray
07.2018 - 08.2019
  • Demonstrated proper use of equipment for customers when necessary.
  • Operated rides in a safe manner while adhering to all safety regulations.
  • Greeted guests upon entry into the carnival area and provided directions when needed.
  • Ensured that all participants abided by posted rules for each attraction.
  • Managed cash flow throughout the duration of the event according to established guidelines.
  • Performed minor repairs as needed during events such as replacing light bulbs or tightening bolts and screws.
  • Set up booths, rides, and games prior to opening day.
  • Trained new employees on how to properly operate rides and other attractions safely.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Gave cohesive directions to guests to easily find attractions, restaurants, and restrooms.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
  • Provided physical assistance to visitors getting onto and off of rides.

Education

Level 6 Advanced Administration -

Limerick College of Further Education
05-2023

Level 5 Marketing -

Limerick College of Further Education
05-2021

Level 5 Business Studies -

Blackrock Further Education Institute
Dublin
05-2020

Leaving Certificate -

Rockford Manor Secondary School
06-2019

Skills

  • Computing Skills
  • Word Processing
  • Spreadsheets
  • Bookkeeping
  • Presentations
  • Strong Organizational Skills
  • Teamwork
  • Communication
  • Money Handling
  • Policy and Procedure Adherence
  • Product Recommendations
  • Conflict Resolution
  • Customer Engagement
  • Problem-Solving
  • Positive and professional
  • Interpersonal and written communication

Affiliations

  • Fitness - my passion for weightlifting has instilled in me a strong sense of self-discipline, a quality that i apply across all aspects of my life. The dedication required to achieve goals in weightlifting has translated into disciplined approach to personal and professional challenges
  • My interest and practice of stoicism (greek and roman philosophy), coupled with my enjoyment of reading and learning about it, has significantly enhanced my approach to life and challenges. I enjoy reading about stoicism because it aligns with my constant pursuit of self improvement.

Languages

English
First Language
Filipino
Proficient (C2)
C2

References

References available upon request.

Timeline

Receptionist

Croom Civic Centre
03.2024 - 03.2024

Retail Sales Associate & Deli Worker

Spar croom LIMERICK
09.2021 - Current

Store Assistant

NCBI Charity
01.2020 - 03.2020

Carnival Worker

Dizzyland Fair
07.2018 - 08.2019

Level 6 Advanced Administration -

Limerick College of Further Education

Level 5 Marketing -

Limerick College of Further Education

Level 5 Business Studies -

Blackrock Further Education Institute

Leaving Certificate -

Rockford Manor Secondary School
Deniz De Leon