Summary
Overview
Work History
Education
Skills
Timeline
Referees
Generic
Denise Keane

Denise Keane

Randwick, Sydney

Summary

Dedicated and personable professional with over 9 years of experience across education, retail, and customer service. Having spent the past five years as a primary school teacher, I bring exceptional communication, organisation, and relationship-building skills — all highly transferable to a dynamic retail environment. My earlier experience in fashion retail with New Look and customer service at Murphy’s Ice Cream taught me the importance of creating memorable customer experiences. I have a genuine love for Australian design, minimalism, and sustainable fashion, making me passionate about representing the Viktoria & Woods brand and its timeless aesthetic.

Overview

9
9
years of professional experience

Work History

Primary School Teacher

Department of Education Ireland
09.2020 - 12.2025
  • Delivered engaging lessons while managing diverse classrooms and fostering positive relationships.
  • Communicated effectively with students, families, and colleagues, building trust and rapport.
  • Demonstrated strong organisational and time management skills in a fast-paced environment.
  • Planned and executed school events and activities with creativity and attention to detail.
  • Developed adaptability, problem-solving, and people skills — all directly transferable to a customer-facing retail role.

Customer Service Assistant

Murphy's Ice Cream
04.2018 - 09.2020
  • Delivered fast, friendly service while managing a high volume of customer orders.
  • Handled cash and electronic transactions accurately and efficiently.
  • Maintained a clean, organised workspace and adhered to health and safety standards.
  • Strengthened teamwork and communication skills in a busy, customer-focused environment.

Sales Assistant

New Look
07.2016 - 01.2018
  • Provided exceptional customer service and styling advice, ensuring an enjoyable shopping experience.
  • Supported visual merchandising and maintained high store presentation standards.
  • Assisted with stock management, restocking, and coordinating floor displays.
  • Consistently achieved sales targets and contributed to a positive, team-driven environment.
  • Gained hands-on experience in fashion retail, developing a keen eye for current trends and styling.

Education

Bachelor of Education - Education

Mary Immaculate College
Limerick, Ireland
05-2020

Skills

  • Excellent customer service and interpersonal communication
  • Strong understanding of visual presentation and styling
  • Proven ability to multitask and manage competing priorities
  • Team collaboration and leadership experience
  • High attention to detail and store presentation
  • Empathetic and patient approach with customers
  • Cash handling and point-of-sale operation
  • Knowledge and appreciation of Australian fashion and sustainability

Timeline

Primary School Teacher

Department of Education Ireland
09.2020 - 12.2025

Customer Service Assistant

Murphy's Ice Cream
04.2018 - 09.2020

Sales Assistant

New Look
07.2016 - 01.2018

Bachelor of Education - Education

Mary Immaculate College

Referees

Mr. John Egan 

Scoil Mhuire Primary School 

Phone: 01 624 0203

email: johnegan@scoilmhuire.ie


Ms. Yvonne Ruddy

Scoil Mhuire Primary School

Phone: 01 624 0203

email: yvonneruddy@scoilmhuire.ie

Denise Keane