Denise Keane
Randwick, Sydney
Summary
Dedicated and personable professional with over 9 years of experience across education, retail, and customer service. Having spent the past five years as a primary school teacher, I bring exceptional communication, organisation, and relationship-building skills — all highly transferable to a dynamic retail environment. My earlier experience in fashion retail with New Look and customer service at Murphy’s Ice Cream taught me the importance of creating memorable customer experiences. I have a genuine love for Australian design, minimalism, and sustainable fashion, making me passionate about representing the Viktoria & Woods brand and its timeless aesthetic.
Overview
9
9
years of professional experience
Work History
Primary School Teacher
Department of Education Ireland
09.2020 - 12.2025
- Delivered engaging lessons while managing diverse classrooms and fostering positive relationships.
- Communicated effectively with students, families, and colleagues, building trust and rapport.
- Demonstrated strong organisational and time management skills in a fast-paced environment.
- Planned and executed school events and activities with creativity and attention to detail.
- Developed adaptability, problem-solving, and people skills — all directly transferable to a customer-facing retail role.
Customer Service Assistant
Murphy's Ice Cream
04.2018 - 09.2020
- Delivered fast, friendly service while managing a high volume of customer orders.
- Handled cash and electronic transactions accurately and efficiently.
- Maintained a clean, organised workspace and adhered to health and safety standards.
- Strengthened teamwork and communication skills in a busy, customer-focused environment.
Sales Assistant
New Look
07.2016 - 01.2018
- Provided exceptional customer service and styling advice, ensuring an enjoyable shopping experience.
- Supported visual merchandising and maintained high store presentation standards.
- Assisted with stock management, restocking, and coordinating floor displays.
- Consistently achieved sales targets and contributed to a positive, team-driven environment.
- Gained hands-on experience in fashion retail, developing a keen eye for current trends and styling.
Education
Bachelor of Education - Education
Mary Immaculate College
Limerick, Ireland05-2020
Skills
- Excellent customer service and interpersonal communication
- Strong understanding of visual presentation and styling
- Proven ability to multitask and manage competing priorities
- Team collaboration and leadership experience
- High attention to detail and store presentation
- Empathetic and patient approach with customers
- Cash handling and point-of-sale operation
- Knowledge and appreciation of Australian fashion and sustainability
Timeline
Primary School Teacher
Department of Education Ireland
09.2020 - 12.2025
Customer Service Assistant
Murphy's Ice Cream
04.2018 - 09.2020
Sales Assistant
New Look
07.2016 - 01.2018
Bachelor of Education - Education
Mary Immaculate College
Referees
Mr. John Egan
Scoil Mhuire Primary School
Phone: 01 624 0203
email: johnegan@scoilmhuire.ie
Ms. Yvonne Ruddy
Scoil Mhuire Primary School
Phone: 01 624 0203
email: yvonneruddy@scoilmhuire.ie