Developed key administrative and organisational skills in a busy medical office environment. Excel in managing patient records, scheduling, and office communication. Seeking to use these skills in new field to contribute to efficient and effective operations.
Overview
3
3
years of professional experience
Work History
Medical Secretary
Dr Janjua
Dublin
09.2024 - 01.2025
Prioritised calls through screening process and transferred calls and recorded messages for appropriate personnel.
Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained a clean and organised office environment to promote a positive atmosphere for both staff and patients.
Made appointments and wrote letters for the patients.
Food and Beverage Supervisor refugees hotel
Enniscoffey Bar and Grill Limited
Kildare, Co Kildare
09.2022 - 12.2022
Working supervisor
Prepared breakfast for 500 people in the hotel
Organised roster for the week
Served breakfast, lunch and dinner in a fast-paced environment
Supervised staff to maintain a quality workplace
Cleaning had to be maintained throughout the 13-hour shift
Completed any kind of paperwork for staff
Responsible for food deliveries
Dealt with customer complaints and rectified product and service issues.
Covid Tester
JaceLimited
Leixlip, Co Kildare
12.2021 - 03.2022
Covid tested 7000 people daily
PCR and Antigens
Computer skills, scanning covid tests very quickly
Very fast-paced environment
14-15 hour shift
Ensured everything was sanitised and clean
Maintained exceptional levels of health and safety on site
Handled technical verifications of covid documents for site workers
Maximised the life span of the equipment by ensuring correct, safe storage
Maintained hazard-free working environments, reporting health and safety issues to the manager, as I worked on a site.
Recruiter and Administration
Fontech Group
Celbridge, Kildare
08.2021 - 12.2021
Communicated duties, compensation, benefits and working conditions to all potential candidates
Managed all aspects of employee life cycle process, including on and off boarding
Prepared and submitted listing of qualified applicants to Manager for review and coordinated next-phase interviews with management team and potential candidate
Assisted with registration of employee benefits such as life insurance, investment retirement plans and flexible spending accounts
Added new information to word and excel tracking spreadsheets
Assessed client satisfaction and communicated issues to organisational leaders
Organised files, developed spreadsheets, faxed reports and scanned documents
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Education
Leaving Certificate
Kishoge Community College, Dublin
Law and Criminology - BACHELOR OF CIVIL LAW DEGREE
Maynooth University
Maynooth
10.2024
Skills
Quick leaner
Team player
Interviewing
Attention to detail
Customer service
Telephone customer support
Patient check-in
Professional telephone etiquette
Payment collection
Patient scheduling proficiency
Languages
Romanian, English
First language
Hobbies and Interests
In my free time I enjoy playing football and going to the gym. I have a passion for sports.
Timeline
Medical Secretary
Dr Janjua
09.2024 - 01.2025
Food and Beverage Supervisor refugees hotel
Enniscoffey Bar and Grill Limited
09.2022 - 12.2022
Covid Tester
JaceLimited
12.2021 - 03.2022
Recruiter and Administration
Fontech Group
08.2021 - 12.2021
Leaving Certificate
Law and Criminology - BACHELOR OF CIVIL LAW DEGREE
Customer Service Representative/Order Picker at B&H Photo & Electronics Corp.Customer Service Representative/Order Picker at B&H Photo & Electronics Corp.