Denis Riscovoi
Co.Clare
Summary
Detail-oriented trust and safety analyst with over 15 years of experience in content moderation, risk assessment, and fraud investigation. Proven expertise in human management, problem-solving, and compliance with safety standards. Global perspective gained through diverse professional environments enhances cultural awareness and adaptability.
Overview
27
27
years of professional experience
Work History
Platform Trust and Safety Analyst
Accenture
Dublin
02.2022 - Current
- Specialise in AI-driven projects to identify and mitigate money laundering, money scams, and fake account activities.
- Conduct content reviews and posts across multiple platforms, databases, and applications, classifying them according to policy standards.
- Ensure posts comply with established policies and align with the type of products and services offered.
- Advise clients on updating policies, contributing to a more robust and adaptive moderation framework.
- Successfully predict and prevent negative trends in content, maintaining a proactive approach to potential issues.
- Follow guidance provided to determine allowable content, making decisions to keep or remove content through ambiguity.
- Apply a nuanced understanding of cultural context during content review, enhancing the contextual relevance of moderation decisions.
- Manage constant policy updates and changes, demonstrating agility and adaptability to evolving guidelines.
- Consistently meet the team's daily targets, contributing to overall efficiency and effectiveness.
- Provide support for urgent requests and projects, collaborating seamlessly with cross-functional teams.
- Actively participate in mentoring programs to onboard new joiners, fostering a culture of knowledge sharing and professional development.
- Complete required training, compliance activities, time tracking, and participate in performance reviews.
- Dublin
Bar and Operations Manager
Various Establishments
02.2004 - 01.2020
- Ensured high-quality service for bar clients, enhancing guest experience through positive and friendly interactions.
- Managed daily transactions and analysed sales trends to inform business decisions.
- Organised and coordinated the efficient utilisation of product equipment and personnel.
- Designed and implemented successful business promotions, driving repeat guest visits and increasing sales.
- Studied various international wines, liquors, and beers to enhance product knowledge.
- Developed and implemented marketing and promotional strategies to drive sales growth.
- Conducted bar training sessions for newly inducted staff, teaching proper bar services.
- Created comprehensive bar service guidelines to ensure consistent service quality.
- Maintained a safe bar environment in compliance with health standards, ensuring guest safety and satisfaction.
Head Waiter and Head Bartender
10.1999 - 02.2004
- Progressed through restaurant and bar management, starting as Head Waiter and Head Bartender before advancing to restaurant management.
Education
Higher Diploma - Digital Marketing
Limerick Institute of Technology
09-2021
Bachelor's - Foreign Languages, Interpreter / Translator
ULIM, University of Moldova
09-1999
Skills
- Fraud & Risk Investigation
- Scam detection
- Trust and safety Operations
- Platform integrity
- Content moderation
- Investigative Techniques
- Quality assurance
- Cross‑Functional Collaboration
- Training and mentoring
- Judgment decision-making
- Cultural analysis
Languages
Russian
Proficient
C2
Romanian
Advanced
C1
English
Proficient
C2
Custom
https://www.linkedin.com/in/denis-riscovoi-4532ba220/
Timeline
Platform Trust and Safety Analyst
Accenture
02.2022 - Current
Bar and Operations Manager
Various Establishments
02.2004 - 01.2020
Head Waiter and Head Bartender
10.1999 - 02.2004
Higher Diploma - Digital Marketing
Limerick Institute of Technology
Bachelor's - Foreign Languages, Interpreter / Translator
ULIM, University of Moldova