- Seasoned Catering Manager with passion for creating quality food experiences. Skilled at managing employees and organizing large-scale events, including weddings and banquets. Well-known for delivering excellent dishes and customer service, resulting in business growth. Energetic [CATERING MA] with [7] years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction. Saved through exceptional budget management.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Gavrila George
Dublin
Summary
Overview
7
years of professional experience
Work History
GO-AHEAD.IRELANDDublin, IRL
Bus Driver
05.2023 - Current
Job overview
- Developed and implemented a driver monitoring system that improved driver safety and compliance with regulations
- Maintained a driver log and tracked fuel consumption to ensure compliance with federal regulations
- Developed and implemented an effective driver training program that improved driver safety and reduced accidents by X%
- Assisted passengers with boarding and disembarking the bus, offering assistance to those with special needs
- Inspected the bus before and after each shift to ensure all safety regulations were met
- Ensured the bus was clean and in good working order before each shift
- Created a system for tracking driver performance and providing feedback to improve customer service.
DALATA GROUP PLS/ HOTELSDublin
F&B Supervisor
01.2019 - 01.2022
Job overview
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Managed bar and wait staff and directed hiring program.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Used ALKAMY,OPERA; to record ordering data and created organization and room storage system.
The Key Collection Groups HotelsDublin, IRL
Housekeeping Supervisor
01.2017 - 12.2019
Job overview
- Used safe working practices at all times, and adhered to company guidelines
- Worked effectively with all kitchen personnel, to promote a happy working environment
- Maintained a clean and safe working situation
- Maintained a clean and organized working environment to enhance productivity
- Provided customers with top of the line service by working on an 'on call' basis for emergencies and repairs
- Worked to enhance software systems to help educators, scientists, and policy experts already working on some of humanity's greatest challenges
- Worked to maintain strong working relationships with the Human Resources staff, resulting in positive and productive collaborations
- Assisted with light housekeeping tasks, including laundry, vacuuming, and dusting
- Maintained a safe and clean living environment for clients, including performing light housekeeping tasks
- Established a team of housekeeping staff that increased room cleanliness and reduced customer complaints
- Provided assistance to other housekeeping staff members, resulting in a improvement in team collaboration
- Trained new housekeeping staff on proper cleaning techniques and safety protocols
- Monitored and maintained housekeeping budgets
- Developed and conducted training programs for new and existing housekeeping staff
- Coordinated and scheduled housekeeping staff to ensure efficient coverage of all areas of the hotel
- Recruited, interviewed, and hired housekeeping staff.
Guinness StorehouseDublin, Dublin
Event Coordinator
01.2017 - 01.2019
Job overview
- In my extra time, I did work for Recruitment as a waiter EVENTS ETC, CORDONETOR in GUINNESS STOREHOUSE
- Worked to ensure a positive and hassle-free customer experience
- Settled any customer disputes in a professional and pleasant manner
- Identified and maximized sales opportunities, and increased customer retention rates
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Brought forth excellent customer service skills and a commitment to customer satisfaction
- Handled food with sanitation and safety in mind
- Helped to increase customer return rates by providing excellent customer service at all times
- Worked to achieve high customer satisfaction rates by providing optimal customer service and creative tattoo work
- Managed the night shift staff, ensuring all tasks were completed in a timely manner
- Developed and implemented procedures to streamline the night shift operations
- Captured night-time shots using a variety of lighting techniques, resulting in a realistic and haunting look
- Assisted with event planning and execution, resulting in successful and well-attended events
- Coordinated with event staff and volunteers to ensure smooth operations and a high-quality event experience
Westport Plazza Group HotelsWestport
HOUSEKEEPING SUPERVISOR
11.2016 - 12.2017
Job overview
- Placed orders for housekeeping supplies and guest toiletries.
- Managed laundry sorting, washing, drying, and ironing.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Evaluated employee performance and developed improvement plans.
- Completed schedules, shift reports, and other business documentation.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Communicated repair needs to maintenance staff.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Increased employee performance through effective supervision and training.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Maintained required records of work hours, budgets and payrolls.
Education
Phillips UniversityItaly
MBA from ELECTRONIC
09-2014
University Overview
I.T,C BN Italian Studies For Foreigners of SienaITALY BENEVENTO
High School Diploma
09-2008
University Overview
Technical University CZ REPUBLICA
Ph.D. from Education of Individuals With Traumatic Brain Injuries
09-2012
University Overview
Skills
- Local route knowledge
- Map expertise
- Policies and procedures
- Staff Management
- Strategic planning
- Verbal and written communication
- Contract Management
- Schedule optimization
- Job inspections
- System monitoring
- Food sales and promotion
- Wine service
- High-volume dining
- Food and beverage pairings
- Guest relations management
Details
Details
10/02/1988, ROMANIA, Romanian, AM.A.B.C.D1.D.CQP.
Languages
Languages
- Romanian
- Italian
- English
- Spanish; Castilian
- Portuguese
References
References
- DODA MITU, MANAGER, WESTPORT, 0872324230
- ADRIAN PORCEL, MANAGER, EXCEL RECRUITMENT, 0860466538
- RALUCA ALBU, MANAGER, HOTELS, 0852502311
Extracurricular Activities
Extracurricular Activities
ASSISTANT MANAGER BUS DEPARTMENT at Go-Ahead Ireland, Dublin March 2020 - 2024 I'm responsible for my work so bus driver Response as my duty working 6
Hobbies and Interests
Hobbies and Interests
- Sports
- Biking
- Airplanes
Certification
- 3 CERTI
Languages
Italian
First Language
English
Proficient (C2)
C2
Romanian
Proficient (C2)
C2
Spanish
Beginner
A1
German
Beginner
A1
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bus Driver
GO-AHEAD.IRELAND
05.2023 - Current
F&B Supervisor
DALATA GROUP PLS/ HOTELS
01.2019 - 01.2022
Housekeeping Supervisor
The Key Collection Groups Hotels
01.2017 - 12.2019
Event Coordinator
Guinness Storehouse
01.2017 - 01.2019
HOUSEKEEPING SUPERVISOR
Westport Plazza Group Hotels
11.2016 - 12.2017
Phillips University
MBA from ELECTRONIC
I.T,C BN Italian Studies For Foreigners of Siena
High School Diploma
Technical University
Ph.D. from Education of Individuals With Traumatic Brain Injuries
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