Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Deepu Aylum Subramanian

Ireland

Summary

Operations Analyst with 6+ years of experience in sales operations, data management, and process optimization within high-growth SaaS and fintech environments. Skilled in leveraging SQL, Python, and Power BI for sales forecasting, reporting, and building operational dashboards. Proven expertise in managing quote-to-cash processes, ensuring CRM hygiene, and enabling sales teams to improve efficiency and drive revenue. Experienced in leading cross-functional initiatives and supporting sales leadership with data-driven insights

Overview

7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Business Analyst Intern

Techolas Technologies
Calicut, India
10.2023 - 04.2024

• Implemented a project in creating a business requirement document for launching an in-house Edtech app.
• Created automated dashboard using Tableau and PowerBI for placement analysis.

Team lead-Fintech Operations | Operations Analyst

Think and Learn Pvt Ltd (Byju's the Learning App)
Bangalore, India
02.2022 - 08.2023
  • Led Sales Operations for a fintech product vertical, managing a team of 10 to ensure compliance and accurate processing of sales contracts, enabling daily disbursals of ~€50,000.
  • Sales Support & Quote Validation: Managed the end-to-end data flow for sales systems, resolving discrepancies that led to €60K monthly revenue clearance. Conducted rigorous compliance checks and audits on documentation, achieving a 90% error-free rate.
  • Forecasting & Reporting: Created daily Loan Data MIS for senior management, providing analytical support for business decisions that resulted in the release of €1M+ funds monthly.
  • Process Improvement & Enablement: Integrated automation tools (Zoom) to enhance the verification process, reducing processing time by 20%. Onboarded and trained new sales team members on platform usage and best practices.
  • CRM & Data Hygiene: Monitored data quality within internal systems, working with sales leaders to correct errors and maintain high standards of data integrity.

Associate - Fintech Operations

Think and Learn Pvt Ltd (Byju's the Learning App)
Bangalore, India
01.2019 - 02.2022
  • Sales Reporting: Developed and maintained sales incentive dashboards using Excel and Power BI, significantly improving visibility into team performance and commission accuracy.
  • Customer Onboarding: Managed the client journey from onboarding to adoption of the “TLPAY” SaaS platform, improving client satisfaction and operational efficiency by 90%.

Business Development Associate | Analyst

Think and Learn Pvt Ltd (Byju's the Learning App)
Kerala, India
06.2017 - 01.2019
  • · Achieved weekly sales targets of €3000 by engaging with over 100 clients per week, maintaining a conversion ratio above 60%, and ensuring strong client retention and loyalty.
  • · Leveraged the "BYJU'S DTA" campaign, using app data for targeted cold calls and personalized counselling, leading to a 2.3x revenue growth year-over-year, contributing to $183M in 2018.

Education

Master of Science - Business Analytics

University College Cork
Ireland
09.2024 - 07.2025

Bachelor of Technology - Applied Electronics and Instrumentation

Rajagiri School of Engineering and Technology
Kochi,India
06.2013 - 07.2017

Skills

  • Sales Operations: Sales Forecasting & Reporting Quote-to-Cash Process CRM Management (Salesforce, LeadSquared) Incentive Management Sales Process Improvement KPI Dashboards
  • Analytical Tools: SQL Python (Pandas, Scikit-learn) Power BI Tableau Advanced Excel (VLOOKUP, Pivot Tables)
  • Soft Skills: Cross-functional Collaboration Stakeholder Management Process Automation Training & Enablement

Certification

  • AIGPE Process mapping Specialist, AIGPE Lean Six Sigma white belt certified
  • "Python for Data Analysis & Business Intelligence” and "SQL for Data Analysis: Beginner MySQL Business Intelligence” from Maven Analytics.

Timeline

Master of Science - Business Analytics

University College Cork
09.2024 - 07.2025

Business Analyst Intern

Techolas Technologies
10.2023 - 04.2024

Team lead-Fintech Operations | Operations Analyst

Think and Learn Pvt Ltd (Byju's the Learning App)
02.2022 - 08.2023

Associate - Fintech Operations

Think and Learn Pvt Ltd (Byju's the Learning App)
01.2019 - 02.2022

Business Development Associate | Analyst

Think and Learn Pvt Ltd (Byju's the Learning App)
06.2017 - 01.2019

Bachelor of Technology - Applied Electronics and Instrumentation

Rajagiri School of Engineering and Technology
06.2013 - 07.2017
Deepu Aylum Subramanian