Summary
Overview
Work History
Education
Skills
Certification
Projects
Hobbies and Interests
Timeline
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Deepika Sharma

Dublin

Summary

Dynamic sales professional with a proven track record at Musgrave, excelling in customer service and upselling techniques. Adept at enhancing sales strategies through market research and effective communication, consistently achieving sales targets. Strong problem-solving skills and a goal-oriented mindset drive successful outcomes in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Assistant

Musgrave
Dublin
03.2024 - Current
  • Cultivated strong customer relationships through effective communication and service delivery.
  • Supported in-store promotions and marketing initiatives to increase sales revenue.
  • Assisted customers with product information to facilitate purchasing decisions.
  • Collaborated with team members to consistently achieve monthly sales targets.
  • Analyzed customer behavior to enhance upselling techniques and improve sales strategies.

Entertainment Producer

IANS
Delhi, India
10.2019 - 10.2023
  • Collaborated closely with clients to understand their requirements and develop customized solutions accordingly.
  • Researched innovative ways to improve existing processes within the department.

Trainee Sub Editor

Indian Express
Delhi, India
01.2019 - 09.2019
  • Collaborated with writers and authors to ensure that their work meets editorial standards before publication.
  • Provided support to the editor during production process as required.

Intern

Dainik Bhaskar
Delhi, India
07.2018 - 01.2019
  • Maintained accurate records of all activities performed throughout internship period.
  • Prepared reports summarizing project progress and results for management review.

Education

MBA - Mass Communication

Dublin Business School
other
02-2025

Master of Arts - Philosophy

University of Delhi
Delhi
05-2017

Personnel Management

YMCA
Delhi
05-2015

Skills

  • Digital marketing strategy
  • Customer service and support
  • Product management
  • Inventory tracking
  • Client relationship management
  • Team collaboration
  • Problem solving
  • Time management
  • Effective communication
  • Social media management
  • Loyalty program strategies
  • Returns handling
  • Content creation
  • Campaign planning
  • Market research methods
  • SEO fundamentals
  • Retail sales expertise
  • Customer retention strategies
  • Brand promotion techniques
  • Interpersonal communication skills

Certification

  • Content Marketing Foundations, 02/2025
  • Marketing Strategy: Competitive Intelligence, 02/2025
  • SEO Foundations, 03/2025

Projects

Dynamic Leadership Management - Case Study on Jack Ma, 04/2024, 08/2024, Conducted an in-depth analysis of Jack Ma's leadership style, combining laissez-faire and transactional approaches.

Hobbies and Interests

  • Cooking
  • Travelling

Timeline

Sales Assistant

Musgrave
03.2024 - Current

Entertainment Producer

IANS
10.2019 - 10.2023

Trainee Sub Editor

Indian Express
01.2019 - 09.2019

Intern

Dainik Bhaskar
07.2018 - 01.2019

MBA - Mass Communication

Dublin Business School

Master of Arts - Philosophy

University of Delhi

Personnel Management

YMCA
Deepika Sharma