Declan Ryan
Newbridge,Co Kildare
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and programme management skills. Strong track record of forging trusted client relationships.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Branch manager
Fergal Allen Motor Factors
Newbridge, Co Kildare
02.2015 - Current
- Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
- Organised regular coaching and training exercises with staff to build motivation.
- Interviewed and hired talented individuals with top-level strengths, improving overall talent and skillset for organisation.
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
- Developed and implemented strategies for increased customer satisfaction.
- Worked with director to set performance standards.
Service advisor
Bolands Carlow
, Co Carlow
02.2014 - 02.2015
- Calculated costs, processed payments and provided receipts.
- Responded to questions regarding service outcomes and resolved complaints.
- Educated customers regarding regular maintenance protocols to preserve conditions of vehicles.
- Oversaw workflow and schedule of dealership to entail smooth process.
- Maintaining positive customer relationships to ensure repeat business.
Trade counter salesperson
Fergal Allen Motor Factors
Newbridge, Co Kildare
01.2012 - 02.2014
- Increased repeat business through building strong relationships with customers.
- Utilised knowledge of products to suggest suitable purchases for customers' needs.
- Assured seamless operations during peak hours by managing workflow efficiently.
Senior Kia technician
Dunleas of Kilcullen
Kilcullen, Co Kildare
05.2007 - 12.2011
- Conducted comprehensive vehicle inspections, ensuring optimal performance.
- Adhered strictly to manufacturer guidelines whilst carrying out repairs.
- Fostered professional development of junior mechanics with hands-on training sessions.
Apprentice mechanic
Autowise
Naas, Co KIldare
05.2003 - 04.2007
- Ensured customer satisfaction by delivering high-quality workmanship.
- Maintained knowledge of updated changes in various equipment models.
- Followed health and safety regulations, promoting safe workplace environment.
- Maintained organised workspace, improving efficiency of operations.
Education
Fas
05.2003 - 04.2007
Leaving Certificate -
Patrician Brothers Secondary School
Skills
- Customer Service
- Team Leadership
- Business development
- Sales expertise
- Goal-orientated
- Excellent work ethic
Timeline
Branch manager
Fergal Allen Motor Factors
02.2015 - Current
Service advisor
Bolands Carlow
02.2014 - 02.2015
Trade counter salesperson
Fergal Allen Motor Factors
01.2012 - 02.2014
Senior Kia technician
Dunleas of Kilcullen
05.2007 - 12.2011
Apprentice mechanic
Autowise
05.2003 - 04.2007
Fas
05.2003 - 04.2007
Leaving Certificate -
Patrician Brothers Secondary School
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