Declan Kiely
Cork
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic and adaptability, Adept at working effectively unsupervised and quickly mastering new skills. Attentive professional skilled at making each customer feel welcome and improving overall sales revenue. Reliable and dedicated with excellent interpersonal skills focused on cementing long-term customer relationships. Well-organized in keeping shelves clean, organized and presentable. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Product Builder
Boston Scientific
Model-FarmRoad
09.2022 - Current
- Ensured all components of the product were compliant with industry regulations and standards.
- Performed quality assurance tests on finished products prior to release.
- Collaborated with engineers, designers, buyers, and marketing teams to create new product ideas.
- Followed safety and quality requirements every day.
- Maximized efficiency to save time and reduce waste.
- Completed daily logs and submitted reports on production activities.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Store Supervisor
Eurospar Cobh
Cobh
06.2014 - 09.2024
- Monitored stock levels and recognized when new orders were necessary.
- Verified accuracy and adherence to quality standards for incoming shipments against purchase orders.
- Addressed and resolved customer concerns on storage and delivery of goods.
- Maintained records of items shipped, received, or transferred to another location.
- Tracked orders from vendors to ensure timely arrival of goods.
- Assigned tasks to staff according to workload requirements.
- Handled customer transactions and balanced cash drawers.
- Managed daily operations, client relations and IT.
- Delegated work to staff, setting priorities and goals.
- Used Point of Sale register system to complete transactions.
- Directed and supervised staff performance.
- Counted and balanced registers.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained, managed and motivated employees to promote professional skill development.
- Maintained optimal inventory levels for the produce department and confectionery stands.
- Distributed cash to Cashiers.
- Processed credit card payments and counted back change and currency with accuracy rate.
Cafe Assistant
Eurospar Cobh
Cobh
09.2019 - 09.2022
- Provided accurate information regarding ingredients used in different dishes on the menu.
- Stocked inventory of food items such as pastries, sandwiches and salads.
- Performed cashier duties such as handling payments, issuing receipts and counting money back to customers.
- Greeted customers upon their arrival at the cafe and provided them with menu options.
- Cleaned dishes after each meal period using appropriate cleaning supplies.
- Assisted in keeping track of inventory levels for all food items used in the cafe kitchen.
- Prepared daily reports detailing sales figures achieved during shift hours.
- Assisted in preparing coffee, tea and other beverages according to customers' orders.
- Set up dining areas for guests prior to their arrival including arranging tables, chairs and silverware.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Responded to customer concerns efficiently, accurately and with detailed information.
Floor Assistant
Eurospar Cobh
Cobh
05.2018 - 09.2019
- Assisted customers in finding the right products for their needs.
- Organized and restocked shelves to ensure product availability.
- Unloaded shipments from delivery trucks and verified contents against packing slips.
- Verified that all products were correctly priced before placing them on the sales floor.
- Operated cash registers to process transactions accurately and efficiently.
- Responded promptly to customer inquiries regarding product availability, pricing.
- Set up promotional displays according to plan-o-grams provided by corporate office.
- Checked expiration dates on merchandise and removed outdated items from floor displays.
- Ensured compliance with safety regulations at all times while working in store areas.
- Greeted customers upon entering the store to provide friendly customer service.
- Provided feedback to management on customer needs and potential product requests.
- Assisted in setting up displays and signage for new product launches and seasonal promotions.
- Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
- Increased purchase totals by recommending additional items based on stated customer preferences and budget targets.
- Maintained signs and labels to communicate accurate prices to guests, following signing, and merchandising processes.
- Used product knowledge to upsell and cross-sell, maximizing purchase values.
- Engaged in ongoing product training to stay updated on new items and features.
- Answered store and merchandise questions and led customers to wanted items.
Butcher Assistant
Keatings Londis Plus
Cobh
03.2014 - 05.2018
- Organized shelves with products in an orderly fashion ensuring proper rotation was followed at all times.
- Cut, trimmed and ground meats using hand tools or power equipment.
- Weighed out portions of meat for sale based on customer requests.
- Labeled packages correctly before storing them in freezers or coolers.
- Cleaned, prepared and stored meat for sale in retail cases.
- Assisted butchers in the fabrication of specialty cuts of meat as requested by customers.
- Ordered supplies such as butcher paper, knives and other necessary items needed for daily operations.
- Completed basic meat cutting.
- Prepared meats for processing by defrosting.
- Aided butcher by filling out forms and keeping records.
- Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
- Managed inventory, ensuring freshness and quality of meat products.
- Performed regular cleaning and maintenance of butchering equipment to ensure operational efficiency.
- Engaged with customers to understand their needs, providing recommendations for meat selection and preparation.
Education
QQI Level 6 - Multimedia
Saint Johns Central College
Cork11-2017
QQI Level 5 - Multimedia
Saint John's Central College
Cork09-2016
Skills
- Recruiting and Hiring
- Documentation And Reporting
- Policies and Procedures
- Staff Supervision
- Store Opening and Closing
- Customer Service
- Team Building and Leadership
- Store Merchandising
- Friendly and Positive
- Flexible Schedule
- Product Rotation
- Work Planning and Prioritization
- Delegating Work
- Product Sales
- Attention to Detail
- Time Management
Accomplishments
- Achieved my 4th Degree Black belt in Taekwondo.
- Certificate in advanced Photography
Certification
- Have a full clean drivers Lucence
Languages
English
First Language
German
Elementary (A2)
A2
Irish
Intermediate (B1)
B1
Affiliations
I have a passion for photography and Visual story telling.
Timeline
Product Builder
Boston Scientific
09.2022 - Current
Cafe Assistant
Eurospar Cobh
09.2019 - 09.2022
Floor Assistant
Eurospar Cobh
05.2018 - 09.2019
Store Supervisor
Eurospar Cobh
06.2014 - 09.2024
Butcher Assistant
Keatings Londis Plus
03.2014 - 05.2018
QQI Level 6 - Multimedia
Saint Johns Central College
QQI Level 5 - Multimedia
Saint John's Central College
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