DEBORA BRAZ
Cork City
Summary
Hospitality industry expert with extensive experience in bars, restaurants, and customer service. Proven track record in communication and teamwork, consistently delivering exceptional customer experiences. Highly organized and proactive, skilled in problem-solving to maintain a seamless and welcoming environment.
Overview
5
5
years of professional experience
Work History
Catch Of the Day
3774314WH
CORK, IRELAND
06.2025 - Current
- Multifunctional Restaurant Assistant
- Customer service and order taking.
- Food preparation, including burgers, French fries, and fish.
- Assembly, verification, and dispatch of delivery orders.
- Order delivery and general operational support.
- Cleaning, organisation, and restaurant closing duties. - Worked closely with team members to coordinate tasks and improve efficiency.
- Interacted with customers to identify their preferences and provide tailored assistance.
Barista & Manager
Toca Café e Cia
08.2021 - 11.2024
- Managed inventory of office supplies and placed orders, ensuring the smooth operation of office functions.
- Monitored inventory levels, placing orders for stock replenishment to prevent shortages.
- Monitored team performance, implementing additional coaching as required to ensure faultless service delivery.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
Education
Basic Culinary Course - - Gastronomy
Erin College English
Cork, Ireland01-2021
Skills
- Adaptive learning
- Operational support
- Communication skills
- Retail operations
- Point of sale
- Dedicated
- Patient
- Customer service
References
Ana Claudia Saad, 20.248.822/0001-01
Language
Portuguese
First Language
English
Upper Intermediate
B2
Timeline
Catch Of the Day
3774314WH
06.2025 - Current
Barista & Manager
Toca Café e Cia
08.2021 - 11.2024
Basic Culinary Course - - Gastronomy
Erin College English