Debbie Telford

I am currently employed by a small but busy Estate Agent in County Clare, Ireland where some of my duties include:

• Managing, scheduling and coordination of property viewings for clients.
• Preparing and maintaining comprehensive property listings to ensure accuracy.
• Assisting in marketing strategies to promote properties through various channels.
• Conducting market research to provide insights on local real estate trends.
• Help to Organise open house events to showcase properties and engage potential buyers.
• Maintain detailed records of client interactions to enhance relationship management.
• Provided administrative support in preparing contracts and documentation for transactions.
• Oversee paperwork, resulting in smooth transactions for all parties involved.
• Handle confidential client information with utmost discretion to maintain trust relations between firm and clients.
• Maintain an updated database of properties available for sale or rent, providing accurate information to clients instantly.
• Develop relationships with potential clients for successful collaborations.
• Perform regular updates on property listings across various platforms; ensured accuracy of posted details.
• Coordinate open houses, attracting potential buyers and tenants.
• Liaise with solicitors on conveyancing matters aiding transaction completions.
• Facilitate the signing of agreements by ensuring legal compliance at all stages.
• Coordinate estate agent diaries for listing enquiries and property viewings.
• Assist in preparing property valuations by conducting thorough research and analysis of market trends.
• Collaborated with senior valuer to compile detailed reports and documentation for client presentations.
• Organise site visits and property inspections to gather relevant data for accurate valuation assessments.
• Answer phone calls and emails from potential and existing customers.

Established an independent Estate Agent business in Gort, Co. Galway.

Completed two years of study in Business, Real Estate Valuation, Sales and Management to obtain Auctioneers Licence.

Developed strong client relationships through effective communication and needs assessment.

Updated online platforms with new listings to attract potential buyers.

Facilitated property viewings and guided clients through purchasing processes.

• Managed client bids and collaborated with sellers to identify preferred buyers.
• Maintained accurate documentation for seamless operational workflows.
• Oversaw office operations with assistance from a CRM system.

Established a 2,500 sq ft art gallery in Tyne & Wear to showcase emerging artists.

Managed a team of three employees to facilitate regular exhibitions for local talent.

Collaborated with leading art suppliers including Washington Fine Art and Demontfort Fine Art.

Implemented in-house picture framing to reduce costs and improve service offerings.

Oversaw daily operations ensuring efficient gallery management and public engagement.

• Handled administrative tasks including stock ordering, invoicing, and maintaining financial records.

Maintained and operated sales office in both porta cabin and show house environments.

Guided clients in selecting plots and house types, often selling from plans until show homes became available.

Supported first and second-time homebuyers through purchasing process, providing reassurance and guidance.

Conducted regular market research to analyse local property trends and competitor activities.

Managed all telephone communications, ordered stationery, compiled reports, and liaised with head office and solicitors.

Ensured customer satisfaction post-purchase by addressing any issues after homebuyers moved in.

Attended weekly sales meetings to strategise advertising and directional signage for increased sales.

Assisted in establishing at the time the new Optional Extras Centres, collaborating with suppliers for additional property features.