Dedicated professional with extensive experience in administration, customer service, and childcare. Demonstrated expertise in record management and effective communication. Actively enhancing IT skills to support a dynamic educational environment.
Overview
31
31
years of professional experience
Work History
Clerical Officer
Wicklow CC
Wicklow
09.2024 - 06.2025
Worked in Planning and front hub, liaising with planners and solicitors to make sure the correct documents were uploaded to a shared folder for the planning process.
Worked on the front hub managing customer queries from planning updated to taxing cars.
This involved taking payments both over the phone and in person.
Childcare Professional & Special Needs Assistant
Creche/Montessori
Wicklow
01.2006 - 01.2024
Developed and implemented daily curriculum plans.
Maintained classroom readiness and organized learning materials.
Built strong relationships with parents and children.
Communicated daily updates to parents.
Developed and implemented age-appropriate lesson plans for various learning styles.
Sales Support & Order Processing
Dell Technologies
Bray
05.2002 - 01.2005
Managed customer orders using Dell’s internal systems.
Supported the sales team with administrative tasks.
Handled customer payments and resolved queries.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Administrative Assistant
Tesco Head Office
Dun Laoghaire
01.2000 - 01.2002
Managed supplier queries and order processing.
Provided reception cover and met daily performance targets.
Reported metrics to management.
Cashier & Customer Service
Tesco
Wicklow
01.1994 - 01.2000
Handled cash transactions and customer queries.
Performed stocktaking and resolved complaints.
Responsible for daily cash reconciliation.
Education
FETAC Level 5 Childcare Course -
VTOS Wicklow
Wicklow
12.2006
First Aid -
Red Cross Wicklow
Wicklow
01.2006
Manual Handling -
VTOS Wicklow
Wicklow
01.2006
Office Skills Course -
VTOS Wicklow
Wicklow
01.1999
Leaving Certificate -
Dominican College
Wicklow
01.1995
Skills
Strong administrative and secretarial skills
Highly proficient in Microsoft Office Suite (Word, Excel)
Strong communication and interpersonal abilities
Experienced in handling financial transactions and record keeping
Flexible
Reliable
Strong team player
Quick learner
Additional Information
Owner/Driver, Garda Vetted, Available for full-time work, References available upon request