Dearbhla Keenan
Ardee,Ireland
Summary
i am a motivated Business & Marketing graduate with QQI Level 5 and 6 Qualifications achieved with distinctions. I am experienced in customer service, hospitality and face-paced work environments through roles in Starbucks, Smarmore Castle Rehabilitation Centre, and a retail assistant in Reflections Beauty Salon. I have strong communication, teamwork and marketing skills with a reliable and professional approach.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Barista
Starbucks Coffee
Dundalk, Co. Louth
10.2025 - 05.2026
- Providing excellent customer service in a fast-paced environment while preparing and serving hot and cold beverages. Responsibilities include handling cash and card transactions, maintaining cleanliness and food safety standards, and ensuring customers receive a positive experience. Developed strong communication, teamwork, multitasking, and time-management skills while working efficiently under pressure
Kitchen Assistant
Smarmore Castle Rehabilitation Centre
Ardee, Co. Louth
07.2025 - 05.2026
- Supporting the kitchen team in maintaining a clean, organised, and hygienic environment. Responsibilities include washing dishes and kitchen equipment, assisting with food preparation, maintaining cleanliness standards. Work efficiently as part of a fast-paced kitchen team
Sales assistant
Reflections Beauty & Wellbeing Salon
Dundalk, Co. Louth
05.2024 - 12.2024
- My key duties and skills involved dealing with customers, cash handling and merchandising stock. I was the first point of contact dealing with telephone and reception duties.
Education
Level 6 QQI Certificate - Advanced Business and Marketing
O'Fiaich Institute of Technology
Dundalk, Co. Louth 09.2025 - 5 2026
Level 5 QQI Certificate - Marketing & Social Media Management
O'Fiaich Institute of Technology
Dundalk, Co. Louth 09.2024 - 5 2025
Skills
- Excellent Customer Service
- Strong Communication Skills
- Teamwork & Collaboration
- Ability to Work in Fast-Paced Environments
- Food Safety & Hygiene Awareness
- Organisation Skills
- Marketing & Social Media Knowledge
Signature
Dearbhla Keenan. 19/06/2026
Certification
- Barista course training course -Gained practical experience in preparing a variety of hot beverages, operating coffee machines, and delivering excellent customer service. Developed strong teamwork, communication, and time-management skills while working efficiently in a fast-paced café environment
- Completed Food safety (HACCP) course -Completed a programme based on the Food Safety Authority of Ireland guidelines for food safety training. Gained knowledge of hygiene practices, safe food handling, and workplace food safety standards.
- Completed Fire warden training - developed knowledge of workplace fire safety procedures, emergency evacuation protocols, and health and safety awareness. I demonstrated responsibility, quick decision-making, and the ability to remain calm and organised in emergencies situations
References
Sinead Keenan - Owner of Reflections
Beauty Wellbeing Salon. Telephone: 086 3844201
Alan Greene - SmarmoreCastle.
Telephone: 041214 0227
Timeline
Barista
Starbucks Coffee
10.2025 - 05.2026
Level 6 QQI Certificate - Advanced Business and Marketing
O'Fiaich Institute of Technology
09.2025 - 5 2026
Kitchen Assistant
Smarmore Castle Rehabilitation Centre
07.2025 - 05.2026
Level 5 QQI Certificate - Marketing & Social Media Management
O'Fiaich Institute of Technology
09.2024 - 5 2025
Sales assistant
Reflections Beauty & Wellbeing Salon
05.2024 - 12.2024