Dayu Liu
Dublin ,Ireland
Summary
Dynamic and results-driven professional with extensive expertise in leadership, customer service, and financial forecasting. Demonstrates exceptional skills in inspiring motivation, interpersonal effectiveness, and influential communication.
Adept at staff recruitment, training and development, crisis handling, negotiation techniques, and profit and loss analysis. Committed to driving organisational success through strategic planning and effective team management.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Manager
Number 8 Newsagents
Dublin, Ireland
07.2007 - 05.2025
- Led performance reviews, identified areas for improvement.
- Liaised with suppliers to ensure timely deliveries.
- Fostered a positive work environment with regular team-building activities.
- Delivered high-quality products to increase customer satisfaction.
- Cultivated strong relationships with clients to secure repeat business.
- Maintained inventory control, reduced stock shortages.
- Implemented cost reduction measures, reduced overhead expenses.
- Facilitated staff training, resulting in better customer service.
- Streamlined communication channels, enhanced internal information flow.
- Led and managed administrative staff to maintain smooth daily operations.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Organised financial and operational data to help with yearly budgeting and planning.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
Education
Master of Science - MSc Bioinformatics
Dublin College University
Dublin Ireland 09.2007 - 06.2009
Bachelor of Arts - Computer Science
Dublin Institute of Technology, Kevin St
Dublin Ireland 09.2003 - 06.2007
Skills
- Inspiring motivation
- Interpersonal effectiveness
- Leadership in diverse environments
- Influential communication
- Customer relationship management systems
- Microsoft office suite proficiency
- Staff recruitment
- Financial Forecasting
- Profit and Loss Analysis
- Crisis handling
- Negotiation techniques
- Customer Service
- Leadership skills
- Training and Development
Languages
English
Fluent
Chinese (Mandarin)
Native
Certification
B Driving Licence over 11 years and no penalty points
Reference
David Collins owner of Number 8 Newsagents 087-1370710
Timeline
Master of Science - MSc Bioinformatics
Dublin College University
09.2007 - 06.2009
Manager
Number 8 Newsagents
07.2007 - 05.2025
Bachelor of Arts - Computer Science
Dublin Institute of Technology, Kevin St
09.2003 - 06.2007
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