Dawn Maher
Kildare
Summary
I am a highly skilled and enthusiastic professional with more than 28 years of experience managing both front of shop and the dispensary in community pharmacy. I have a passion for community healthcare and about customer care within the pharmacy. I have developed and lead productive and efficient pharmacy teams who have shown growth in both dispensary and front of shop figures over the years.
Overview
25
25
years of professional experience
4025
4025
years of post-secondary education
Work history
Pharmacy technician
Your Local Pharmacy
Newbridge
03.2024 - Current
- Assisting pharmacists in preparing and dispensing medications to ensure patient safety and compliance.
- Dealing with prescription queries and liaising with local GPs and practice staff.
- Preparing monitored dose packs for community patients and nursing home patients
- Provided healthcare advice for minor ailments and conditions.
- Dispensary ordering
- Responsible for month end claims and reclaims.
- Working within the group supporting stores with dispensary claim rejects and reclaims.
- Using ARC PRO to assist in reducing claim rejects and fees unpaid
Pharmacy Manager/ pharmacy technician
Lloydspharmacy
Naas, Co Kildare
06.2011 - 11.2023
- Prepared and dispensed prescriptions
- Responsibility for prescription month end claim paperwork
- Preparing monitored dose systems
- Developing pharmacy sales, services and profitability in cost-effective and safe manner.
- Working alongside supervising pharmacist to ensure pharmacy is PSI compliant.
- Focused on keeping wait time down and oversaw communications with patients.
- Contacted and developed relationships with variety of healthcare professionals to assist with queries.
- Oversaw day-to-day management of pharmacy and staff to maintain smooth running of all tasks and services.
- Responsible for driving sales within the store and protecting margin
- Transfer of prescriptions
- Advise and assist customers to obtain appropriate over the counter medicines
- Stock management in both front of shop and dispensary
- Experienced working with SOPs
- TMS user
- SAP system user for stock ordering
- Recruitment
- Training/ mentoring
Pharmacy manager / pharmacy technician
LloydsPharmacy
Tallaght, Dublin
06.2005 - 06.2011
- Preparing monitored dose system for over 200 nursing home patient every month
- Developing and maintaining relationships with nursing home staff and management
- Going into the community and looking for new business opportunities
Pharmacy manager / pharmacy technician
Lloydspharmacy
Nutgrove, Dublin
03.2001 - 06.2005
Education
Certificate of Higher Education - Science for dispensary Assistants
South East Technological University
05/2017 - 05.2018
Bachelor of Business Administration - Business
Technological University Dublin
09/2003 - 01.2006
lloydspharmacy
Lloydspharmacy
lloydspharmacy
Skills
- Dispensary claims management
- Customer service
- Driving sales
- Medication dispensing
- Training and mentoring
- Relationship building
- Multitasking
Personal Information
Timeline
Pharmacy technician
Your Local Pharmacy
03.2024 - Current
Pharmacy Manager/ pharmacy technician
Lloydspharmacy
06.2011 - 11.2023
Pharmacy manager / pharmacy technician
LloydsPharmacy
06.2005 - 06.2011
Pharmacy manager / pharmacy technician
Lloydspharmacy
03.2001 - 06.2005
Certificate of Higher Education - Science for dispensary Assistants
South East Technological University
05/2017 - 05.2018
Bachelor of Business Administration - Business
Technological University Dublin
09/2003 - 01.2006
lloydspharmacy
Lloydspharmacy
lloydspharmacy