Davin OBrien
Loughrea
Summary
Dynamic hospitality professional with proven expertise at Loughrea Plaza Group, excelling in customer service excellence and complaint resolution. Adept at managing high-traffic environments while ensuring health and safety compliance. Recognized for enhancing customer experiences and efficiently processing payments, contributing to overall operational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Loughrea Plaza Group
Loughrea
06.2022 - Current
- Greeted customers professionally and warmly, enhancing overall experience.
- Prepared and served food and beverage orders efficiently.
- Operated high-traffic drive-through facility to ensure quick service.
- Addressed customer complaints promptly, resolving issues effectively.
- Maintained cleanliness of all Plaza facilities to uphold standards.
- Contributed to operations at Supermac’s offsite facility as part of Galway Team.
Education
Leaving Certificate -
St. Brigid’s College
Loughrea06-2025
Junior Certificate - English, Irish, Maths, Science, Geography, Business Studies, Engineering, German
St. Brigid's College, Loughrea
06-2022
Skills
- Hospitality operations management
- Customer service excellence
- Payment processing systems
- Customer needs assessment
- Health and safety compliance
- Complaint resolution strategies
Personal Information
Date of Birth: 09/22/06
Accomplishments
- Supermac's National Employee of the Month June 2024
Certification
- Safe Pass (2025)
- Workplace Health and Safety Course (2024)
- Manual Handling (2024)
Affiliations
- Full Irish Driving License
References
Ms. Geraldine McGrath, Manager, Supermacs Plaza Group Loughrea, +353 87 654 6818
Timeline
Hospitality Worker
Loughrea Plaza Group
06.2022 - Current
Leaving Certificate -
St. Brigid’s College
Junior Certificate - English, Irish, Maths, Science, Geography, Business Studies, Engineering, German
St. Brigid's College, Loughrea
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