Summary
Overview
Work History
Education
Skills
Websites
Education And Credentials
Personal Information
Timeline
David Wilson

David Wilson

Dublin

Summary

Senior-level expert Test, QA, Project, Configuration, and Change Manager. Has 23 years of solid history demonstrating innovative Test, QA, Technical, and Commercial skills within highly competitive Banking, Finance, Pharmaceutical, Government, and Health sectors.

Broad knowledge, experience, and success delivering projects using Agile & Prince2 methodologies; large-scale application, and technical projects.

Proficient in the analysis of infrastructure qualification and application functional and non-functional testing including data center build and migrations.

Has vast experience working with various stakeholders within a business including, senior management, developers, testers, business analysts, DBAs, and external customers and suppliers.

Responsibilities included design, build, and management of test environments, process validation and improvements, writing high-level implementation plans, reversing incorrect analysis, creating new test strategies, writing test and change documents, test planning and execution with defect, and change management including configuration management review. As a result, ensured all the different parts from the development/testing to the release to production including the business and senior management are all in agreement with processes.

Overview

44
44
years of professional experience

Work History

Test Management Consultant

ASPIRA
Dublin
05.2023 - 10.2023

Wrote Test Strategy and oversaw the complete lifecycle of testing on Equinor Morningstar Market and Price project

  • Coordinated testing activities along with the project manager and developers using MS Azure DevOps for Test and Defect management.
  • Saved time by reviewing project deliverables to ensure they met quality standards.
  • Determined quality assurance benchmarks and outlined testing and acceptance strategies.
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.

Quality Manager

Winthrop Engineering
Dublin
01.2023 - 03.2023
  • Provided leadership in developing best practices for continuous improvement initiatives across all areas for quality and processes for Data Centre build.
  • Developed SOPs outlining quality control policies and procedures.
  • Monitored build performance against customer specifications and standards, ensuring that all products from the build process met the required standards.
  • Collaborated with cross-functional teams in the development of Data Centre build products and processes to ensure high levels of quality were maintained throughout the design and build phase.

Senior Test Manager

Natwest Group
UK and Ireland
09.2015 - 01.2023
  • Ensured compliance with applicable Payment channel regulations and rulebook changes related to software testing and other relevant procedures at all times.
  • Designed, wrote, and championed new LEAN 'One Page' templates for all test documents used pan Bank by test teams that saved time and millions of pounds for the bank.
  • Coordinated Business acceptance testing activities along with project managers and developers for Natwest Bank's changes for Brexit.
  • Oversaw the complete lifecycle of testing on SEPA Payments projects.
  • Reviewed test cases, scenarios, and scripts for accuracy, completeness, and coverage.
  • Facilitated training sessions on software testing best practices for new hires.
  • Created and optimized automated testing tools for repetitive tasks.
  • Met project scope and delivery dates by planning optimal testing schedules.
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
  • Tracked testing actions and recommendations using advanced proficiency in JIRA and Confluence.
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Designed and Simulated software production environments to allow for enhanced testing.

Project Manager

Westpac Bank
New Zealand
10.2014 - 03.2015
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout implementation of IBM Modular Cloud
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Conferred with project personnel to identify and resolve problems.

Senior Test Management Consultant

QualIT Ltd
New Zealand
03.2014 - 09.2014
  • Collaborated with New Zealand Ministry of Health and Supplier stakeholders to gain a complete understanding of project test goals and objectives in implementing the new North Island Patient management system.
  • Worked closely with project test resources to support employee management and organizational test planning.
  • Created plans to propose solutions to test problems related to efficiency and costs.
  • Implemented test strategies to take advantage of new opportunities for automation.
  • Oversaw quality control to identify inconsistencies and malfunctions in the systems supplied.
  • Organized client meetings to provide project test updates.

Programme Test Manager

New Zealand Racing Board
New Zealand
11.2013 - 03.2014
  • Wrote Test Strategy and coordinated agreement and risk analysis with developers, testers, project managers, and other stakeholders throughout the entire software testing life cycle.
  • Organized training sessions for new team members on different types of software testing techniques.
  • Collaborated with product owners to define acceptance criteria for sprints based on customer feedback.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Programme Project and Test Manager

Westpac Bank
New Zealand
05.2009 - 11.2013
  • Analyzed system specifications and identified potential risks associated with the development process.
  • Created and optimized automated testing tools for repetitive tasks.
  • Implemented best practices for defect tracking using JIRA bug tracking tool.
  • Managed multiple concurrent projects while ensuring timely delivery of high-quality results.
  • Conducted user acceptance tests by working closely with end users to validate functionality as per their expectations.
  • Coordinated with developers, testers, project managers and other stakeholders throughout the entire software testing life cycle.
  • Monitored progress of each sprint and provided regular updates to key stakeholders.
  • Developed test plans, strategies and schedules for software testing projects.
  • Integrated automated assessment software using CI/CD processes to support continuous operation.
  • Crafted and executed organizational QA processes, procedures and best practices to maintain enhancement and standards testing programs.

Test Manager

Inland Revenue
Wellington
01.2009 - 04.2009
  • Wrote Test Strategy and analyzed system specifications and identified potential risks associated with the development process for new network infrastructure.
  • Reviewed project deliverables to ensure they meet quality standards.
  • Reviewed test results prior to release in order to verify accuracy before deployment into the production environment.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Met project scope and delivery dates by planning optimal testing schedules.

Project Manager

Provenco Cadmus
Auckland
10.2008 - 12.2008
  • Developed and updated project plans to document objectives, technologies, schedules, and funding.
  • Led meetings with internal team members, consultants and contractors.
  • Conferred with project personnel to identify and resolve problems.
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Focused on project monitoring and management by developing forecasts and tracking expenses.

Senior Test Analyst

Loyalty New Zealand Ltd
Wellington
05.2008 - 09.2008
  • Created and optimized automated testing tools for repetitive tasks to increase the speed of changes to production.
  • Assisted in creating user acceptance test plans based on user stories from Agile methodology teams.
  • Reviewed customer feedback related to application performance and identified areas for improvement.
  • Collaborated with developers and other stakeholders to identify potential issues in software applications.
  • Ensured that all new features were properly tested before releasing them into the production environment.
  • Documented, triaged, and managed defects in the FlyBuys points loyalty application and worked with developers to facilitate timely resolutions.

Test Management Consultant

Microsoft
Auckland
03.2008 - 04.2008
  • Assisted in developing and implementing different workflows and communication processes to ensure the accurate configuration management of the server landscape for Telecom New Zealand.
  • Identified risks and assessed potential impact, consulting with clients to prepare mitigation plan.
  • Organized client meetings to provide project updates.
  • Analyzed complex information from multiple sources to identify patterns or trends that could be used as a basis for decision-making.
  • Drafted proposals outlining solutions to identified issues in the organization.
  • Monitored operations and reviewed records and metrics to understand the network and server performance.

Senior UAT Test Lead

Southern Cross Medical Ins
Auckland
05.2007 - 02.2008
  • Completed unit and regression tests on software and individual modules.
  • Reviewed test cases designed by other team members and provided feedback on their accuracy.
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Conducted UAT tests, identified issues, and reported results to stakeholders.
  • Created and maintained a database of common and known testing defects.
  • Actively involved in setting up environments required for performing end-to-end tests before releasing a product into the production environment.
  • Facilitated meetings with stakeholders to discuss the progress of UAT testing activities.

Test Manager - Contract

Vodafone
Auckland
10.2006 - 04.2007
  • Monitored the development of custom testing software to maintain reliability.
  • Reviewed test results prior to release in order to verify accuracy before deployment into the production environment.
  • Provided technical guidance and support to junior team members on all aspects of manual and automated testing activities.
  • Managed multiple concurrent projects while ensuring timely delivery of high-quality results.
  • Documented, triaged, and managed defects in customer billing software and worked with developers to facilitate timely resolutions.

Test Lead

Waikato Health Board
New Zealand
07.2006 - 10.2006
  • Collaborated with management to establish testing plans develop improvement strategies.
  • Managed a team of testers in the execution of manual and automated tests.
  • Collaborated with development teams to ensure quality of product releases.

UAT Test Manager

Ministry of Health
New Zealand
01.2006 - 06.2006
  • Coordinated testing activities along with project managers and developers.
  • Determined quality assurance benchmarks and outlined testing and acceptance strategies.
  • Provided technical guidance and support to junior team members on all aspects of manual and automated testing activities.
  • Developed comprehensive reports on application performance metrics for senior management review.
  • Analyzed system specifications and identified potential risks associated with the development process.
  • Oversaw the complete lifecycle of testing on the new New Zealand vaccination recording application project.

Test Lead

Ministry of Defense
UK
06.2005 - 12.2005
  • Managed a team of testers in the execution of manual and automated tests for the ATLAS project.
  • Collaborated with development teams to ensure quality of product releases.
  • Planned, implemented and monitored software testing by coordinating with staff and holding test review meetings.
  • Performed additional tests on server loads and database queries.

Quality Manager

National Air Traffic Control Service
UK
04.2005 - 06.2005
  • Collaborated with cross-functional teams in the development of new products and processes to ensure high levels of quality were maintained throughout the delivery phase for the new MS Office upgrade for the Air Traffic Control network.
  • Ensured effective implementation of corrective actions to resolve any identified issues or discrepancies in a timely manner.
  • Provided leadership in developing best practices for continuous improvement initiatives across the project team.

Quality & Test Lead

ASB Bank
New Zealand
09.2004 - 04.2005
  • Ensured that all software products met industry standards before release for the ASB Bank pension application.
  • Tracked progress against project timelines and communicated any delays or risks appropriately.
  • Developed data management plans to collect, manage and analyze data.
  • Provided feedback on software design documents to ensure quality standards were met.

Quality Manager

True North Program
UK Government
01.2004 - 08.2004
  • Collaborated with cross-functional teams in the development of new products and processes to ensure high levels of quality were maintained throughout the project delivery.

Project Manager

Rosemont Ltd
UK
11.2003 - 01.2004
  • Developed and updated project plans to document objectives, technologies, schedules, and funding.
  • Led meetings with internal team members, consultants and contractors.
  • Drove continuous improvement of project delivery process by providing strong leadership.

Project Manager

Pfizer Central Research
UK
08.2001 - 11.2003
  • Managed multiple projects with competing deadlines simultaneously.
  • Facilitated resolution of conflicts between team members when necessary.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Identified risks associated with each project and developed strategies for mitigating those risks.

Senior Systems Admin

ICL Fujitsu
UK
01.2000 - 07.2001
  • Monitored server performance and optimized resource utilization using tools such as CA Unicentre.
  • Analyzed intricate server issues and supported large enterprise and business-critical applications.
  • Maintained documentation of all changes made to the infrastructure environment.
  • Evaluated system logs regularly for security threats or potential vulnerabilities.
  • Assisted with developing disaster recovery plans to ensure business continuity.
  • Installed, configured, tested, and maintained operating systems and software applications.
  • Implemented backup systems for data recovery in the event of a disaster.
  • Analyzed equipment performance records to determine need for repair or replacement.

Business Owner/Operator

Leicester Road Garage Ltd
London, UK
01.1980 - 12.1999
  • Implemented successful business strategies to increase revenue and target new markets for business including Motor vehicle repairs, landscape gardening and commercial tree nursery.
  • Developed pricing models based on cost analysis of materials, labor, and overhead expenses to maximise profits.
  • Maintained up-to-date knowledge of local laws regarding business licenses, permits, taxes.
  • Developed estimates for motor repairs and services based on in-depth knowledge of labor and material expenses.
  • Ensured that all safety protocols were followed to maintain a safe working environment.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Established relationships with banks and other funding sources to secure financing for operations.
  • Supervised staff, managed payroll and ensured compliance with labor regulations.
  • Monitored progress by establishing plans, budgets and measuring results.

Education

Some College (No Degree) - Engineering

Watford College, Watford

Skills

  • Programme Test Strategy and Management
  • Stakeholder Management
  • SEPA & SWIFT Payments Experience
  • JIRA, Zephyr, and Confluence for test management
  • Project Management - Full Life Cycle
  • Project Financial and Budget control
  • Pharmaceutical Experience
  • Project planning and scheduling
  • SQL & Database Upgrades and Migration
  • Data storage and Data Warehousing and reporting
  • Test Risk Assessment and Mitigation
  • Leadership of large On/Offshore Teams
  • Data Centre Build and Migration
  • Waterfall Project Planning and Delivery
  • MS Project
  • MS Office
  • Confluence
  • JIRA & Zephyr
  • SILK Test Manager
  • Azure DevOps
  • SQL Data Base Administrator and MCP
  • Windows Server
  • UNIX
  • Linux
  • Websphere
  • IBM Z Mainframe
  • CICS
  • HP Tandem
  • Windows Desktop
  • IBM DataPower and MQ
  • VB6 Scripting
  • MS SQL DBA
  • Agile
  • Prince2
  • ITIL
  • LEAN

Education And Credentials

  • AGILE Project Management Practitioner, ALC Training NZ Limited, Wellington, 2014
  • ISEB Foundation Software Testing, Eastbourne UK, 2004
  • Prince2 Project Management Practitioner, Eastbourne UK, 2002
  • City and Guilds Motor Vehicle Technician
  • Member of Institute of Motor Engineers
  • Member of Institute of Road Transport Engineers

Personal Information

Nationality: British and New Zealand Citizen

Timeline

Test Management Consultant - ASPIRA
05.2023 - 10.2023
Quality Manager - Winthrop Engineering
01.2023 - 03.2023
Senior Test Manager - Natwest Group
09.2015 - 01.2023
Project Manager - Westpac Bank
10.2014 - 03.2015
Senior Test Management Consultant - QualIT Ltd
03.2014 - 09.2014
Programme Test Manager - New Zealand Racing Board
11.2013 - 03.2014
Programme Project and Test Manager - Westpac Bank
05.2009 - 11.2013
Test Manager - Inland Revenue
01.2009 - 04.2009
Project Manager - Provenco Cadmus
10.2008 - 12.2008
Senior Test Analyst - Loyalty New Zealand Ltd
05.2008 - 09.2008
Test Management Consultant - Microsoft
03.2008 - 04.2008
Senior UAT Test Lead - Southern Cross Medical Ins
05.2007 - 02.2008
Test Manager - Contract - Vodafone
10.2006 - 04.2007
Test Lead - Waikato Health Board
07.2006 - 10.2006
UAT Test Manager - Ministry of Health
01.2006 - 06.2006
Test Lead - Ministry of Defense
06.2005 - 12.2005
Quality Manager - National Air Traffic Control Service
04.2005 - 06.2005
Quality & Test Lead - ASB Bank
09.2004 - 04.2005
Quality Manager - True North Program
01.2004 - 08.2004
Project Manager - Rosemont Ltd
11.2003 - 01.2004
Project Manager - Pfizer Central Research
08.2001 - 11.2003
Senior Systems Admin - ICL Fujitsu
01.2000 - 07.2001
Business Owner/Operator - Leicester Road Garage Ltd
01.1980 - 12.1999
Watford College - Some College (No Degree), Engineering
David Wilson