Summary
Overview
Work History
Education
Skills
Certification
Projects
References
Timeline
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David Utuke

Ennis

Summary

Results-driven professional with a strong track record at Dell Technologies, specializing in data modeling and team productivity enhancement. Expert in leveraging machine learning to optimize data processes, fostering collaboration, and driving operational efficiency. Proven ability to multitask under pressure, yielding significant improvements in data management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

DATA ANALYST INTERN

Dell Technologies
Limerick
02.2024 - 09.2024
  • Merged spreadsheets from various sources to create more compact and centralized platform
  • Interpreted data and analyzed results using various statistical techniques
  • Conducted data cleaning and data validation to promote robust data management platform

SUPERVISOR

Homesavers
Ennis
12.2023 - 02.2024
  • Organized workflow tasks to prevent downtime and production gaps
  • Set performance goals for staff members and helped teams meet important deadlines
  • Delegated tasks to team members according to individual strengths

DUTY MANAGER

Lidl
Galway
11.2021 - 12.2023
  • Managed a team of store associates to ensure that store goals and targets are met
  • Trained and supervised staff while coaching applicable improvement skills and providing valuable feedback and reviews
  • Collaborated regularly with management team to address ongoing strategies and concerns

TRAINEE INSURANCE AGENT

Munstergroup Insurance
Ennis
06.2021 - 09.2021
  • Built relationships with coworkers and team members to increase work productivity
  • Shadowed employees to learn job duties and develop skills
  • Provided excellent customer service, answering questions and resolving complaints and issues

SALES ASSISTANT

Homesavers
Ennis
09.2020 - 09.2021
  • Processed customer orders and payments accurately and efficiently
  • Arranged store products on shelves and promotional displays
  • Assisted customers with item returns and payment refunds

Education

Bachelor of Science - BUSINESS INFORMATION SYSTEMS

Atlantic Technological University
Galway
05-2025

LEAVING CERTIFICATE -

St. Flannans College
Ennis
06.2020

Junior Certificate -

Villiers Private Boarding School
Limerick
10.2016

Skills

  • Attention to detail
  • Ability to work as a Team
  • Ability to Multitask
  • Machine Learning
  • Effective time management
  • Data Exports
  • Fast learner
  • ETL processes
  • Microsoft Office
  • Python Programming
  • Ability to Work Under Pressure
  • Business Process Mapping
  • Customer Service
  • Data Modeling
  • Communication Skills
  • Business Analysis

Certification

  • Google Data Analytics Professional
  • Office 2019: Microsoft Office Specialist: Excel Associate
  • Microsoft Office Specialist: Excel Expert
  • LinkedIn: Advanced SQL
  • Saba learning: Prompt engineering
  • Dual Private Client – Aqua Household
  • LinkedIn: Advanced Python
  • Regex101 certification

Projects

  • Social media platform: outside of work, I am building a social media platform where all types of social media can be posted, mainly blogs.
  • Part-cost Calculator: Developed a tool for Dell to determine the cost-effectiveness of repairing individual components versus performing a full system exchange.
  • Dell Call Logs: Extracted, cleaned and analysed Dell call log data to Identify patterns in accidental damage cases. Developed visualisations to highlight key trends and operational improvement areas.
  • Outbound Call reduction: Set out to reduce outbound calls within the company by 40% in the fiscal year. Used a various amount of Deliverables to complete this long term project.

References

References available upon request.

Timeline

DATA ANALYST INTERN

Dell Technologies
02.2024 - 09.2024

SUPERVISOR

Homesavers
12.2023 - 02.2024

DUTY MANAGER

Lidl
11.2021 - 12.2023

TRAINEE INSURANCE AGENT

Munstergroup Insurance
06.2021 - 09.2021

SALES ASSISTANT

Homesavers
09.2020 - 09.2021

Bachelor of Science - BUSINESS INFORMATION SYSTEMS

Atlantic Technological University

LEAVING CERTIFICATE -

St. Flannans College

Junior Certificate -

Villiers Private Boarding School
David Utuke