David Utuke
Ennis
Summary
Driven Business Information Systems student with a projected 1:1 degree, offering a solid foundation in sales, customer service, and operations management. Demonstrates proficiency in data analysis and skilled use of analytics tools including Microsoft Excel, Python, and SQL. Aiming to leverage strong target achievements to advance within the company while contributing valuable insights derived from data.
Overview
5
5
years of professional experience
1
1
Certification
Work History
DATA ANALYST INTERN
Dell Technologies
Limerick
02.2024 - 09.2025
- Merged spreadsheets from various sources to create more compact and centralized platform
- Interpreted data and analyzed results using various statistical techniques
- Conducted data cleaning and data validation to promote robust data management platform
SUPERVISOR
Homesavers
Ennis
12.2023 - 02.2024
- Organized workflow tasks to prevent downtime and production gaps
- Set performance goals for staff members and helped teams meet important deadlines
- Delegated tasks to team members according to individual strengths
DUTY MANAGER
Lidl
Galway
11.2021 - 12.2023
- Managed a team of store associates to ensure that store goals and targets are met
- Trained and supervised staff while coaching applicable improvement skills and providing valuable feedback and reviews
- Collaborated regularly with management team to address ongoing strategies and concerns
TRAINEE INSURANCE AGENT
Munstergroup Insurance
Ennis
06.2021 - 09.2021
- Built relationships with coworkers and team members to increase work productivity
- Shadowed employees to learn job duties and develop skills
- Provided excellent customer service, answering questions and resolving complaints and issues
SALES ASSISTANT
Homesavers
Ennis
09.2020 - 09.2021
- Processed customer orders and payments accurately and efficiently
- Arranged store products on shelves and promotional displays
- Assisted customers with item returns and payment refunds
Education
LEVEL 8 - BUSINESS INFORMATION SYSTEMS
Atlantic Technological University
Galway05.2025
LEAVING CERTIFICATE -
St. Flannans College
Ennis06.2020
Junior Certificate -
Villiers Private Boarding School
Limerick10.2016
Skills
- Attention to detail
- Ability to Multitask
- Effective time management
- Fast learner
- Microsoft Office
- Ability to Work Under Pressure
- Customer Service
- Communication Skills
- Ability to work as a Team
- Machine Learning
- Data Exports
- ETL processes
- Python Programming
- Business Process Mapping
- Data Modeling
- Business Analysis
Projects
- Social media platform: outside of work, I am building a social media platform where all types of social media can be posted, mainly blogs.
- Part-cost Calculator: Developed a tool for Dell to determine the cost-effectiveness of repairing individual components versus performing a full system exchange.
- Dell Call Logs: Extracted, cleaned and analysed Dell call log data to Identify patterns in accidental damage cases. Developed visualisations to highlight key trends and operational improvement areas.
- Outbound Call reduction: Set out to reduce outbound calls within the company by 40% in the fiscal year. Used a various amount of Deliverables to complete this long term project.
Certification
- Google Data Analytics Professional
- Office 2019: Microsoft Office Specialist: Excel Associate
- Microsoft Office Specialist: Excel Expert
- LinkedIn : Advanced SQL
- Saba learning : Prompt engineering
- Dual Private Client – Aqua Household
- Linkedin : Advanced Python Regex101 certification
References
References available upon request.
Timeline
DATA ANALYST INTERN
Dell Technologies
02.2024 - 09.2025
SUPERVISOR
Homesavers
12.2023 - 02.2024
DUTY MANAGER
Lidl
11.2021 - 12.2023
TRAINEE INSURANCE AGENT
Munstergroup Insurance
06.2021 - 09.2021
SALES ASSISTANT
Homesavers
09.2020 - 09.2021
LEVEL 8 - BUSINESS INFORMATION SYSTEMS
Atlantic Technological University
LEAVING CERTIFICATE -
St. Flannans College
Junior Certificate -
Villiers Private Boarding School
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