David Sammon
Castlebar
Summary
I am a dedicated professional with a strong background in customer service, skilled in multitasking, resolving customer issues, and delivering exceptional service. Currently in the final year of a Bachelor of Business (Level 8) degree, with expertise in business operations, management, and customer relations. Eager to apply academic knowledge and problem-solving skills in a practical setting, combining strong communication, teamwork, and time management abilities to contribute effectively to business success. Energetic Food and Beverage Assistant known for high productivity and efficient task completion. Specialize in inventory management, customer service, and compliance with food safety regulations. Excel in communication, teamwork, and adaptability to ensure seamless operations and positive dining experiences.
Overview
5
5
years of professional experience
Work History
Food & Beverage Assistant
Westport Hotel Group
Westport
07.2020 - Current
- Demonstrated exceptional customer service by promptly attending to diner's needs
- Collaborated effectively with kitchen staff for expedited order delivery
- Maintained cleanliness in dining area which contributed to a pleasant atmosphere
- Assisted in inventory management for efficient stock control
- Provided detailed menu information to customers, facilitating informed choice making
- Managed table arrangement for maximising dining capacity during busy periods
- Resolved customer complaints efficiently, fostering positive relations and repeat business
- Checked food quality before serving safeguarding diner's experiences
- Promoted daily specials leading to increased sales
- Maintained clear communication with guests and kitchen staff for smooth service delivery
- Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences
- Cleared tables, wiped down and replaced cutlery between courses to limit service disruptions
- Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services
Administrative assistant
Hurst Heating & Plumbing Supplies
Castlebar
07.2024 - 09.2024
- Expedited document filing system with a new, organised method
- Performed bookkeeping tasks, including invoicing and expense tracking
- Maintained stock levels to avoid shortages in office supplies
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information
- Received and checked financial statements and reconciled related accounts
Education
Bachelor of Business Level 8 - Business
Atlantic Technological University
Galway, County Galway03.2025
Secondary School -
St Geralds College
Newport Road, Castlebar Co. Mayo, F23 WV6606.2020
Skills
- Addressing and resolving customer complaints
- Adaptability and resilience
- Communication
- Critical thinking
- Customer service
- Effective teamwork
- Efficient time management skills
- Ensuring customer satisfaction
- Multitasking
- Negotiations
- Practical problem solver
- Reliability and punctuality
- Strategic Management
- Taking orders
Hobbies and Interests
- Football
- GAA
References
References available upon request.
Personal Information
Nationality: Irish
References
References available upon request.
Timeline
Administrative assistant
Hurst Heating & Plumbing Supplies
07.2024 - 09.2024
Food & Beverage Assistant
Westport Hotel Group
07.2020 - Current
Bachelor of Business Level 8 - Business
Atlantic Technological University
Secondary School -
St Geralds College
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