David Nugent

• Converted inbound sales leads from competitor website advertising campaigns into qualified prospects.
• Identified customer pain points through predictive questioning and effectively positioned Prepay Power's services as a suitable solution.
• Increased customer awareness of Prepay Power's value, leading to higher engagement and improved sales conversion rates.
• Delivered strong sales performance by handling high volumes of inbound enquiries and guiding customers through the decision-making process.
• Achieved strong sales closes by addressing customer concerns, demonstrating value, and ensuring resolution of original issues during transition to Prepay Power.

I've worked for my family's company, Kingsbury Furniture, as both a warehouse assistant and, more recently, as a salesperson.

(Both jobs as an electrician apprentice and a bartender were the only periods of not working for Kingsbury Furniture since 2019.)

Warehouse operative/delivery person.

• Ensuring the warehouse is kept as organized as possible is essential for ensuring time efficiency in deliveries coming in, and going out.
• Taking stock of all items coming in from wholesalers.
• Getting deliveries ready in advance to avoid unnecessary time consumption and errors.
• Carrying customers' furniture into their homes with precision and caution, so as not to damage new furniture or the customers' door frames, walls, floors, etc.

salesperson

• Selling furniture with a commission-based incentive to encourage a high standard of engagement.
• Communicating with customers regularly to fulfill their needs of exactly what they are looking for, and going the extra mile.
• Personally, keeping the environment welcoming and pleasant with reed diffusers, candles, and interior design work gives the customer a view of what the product may look like in their home.
• Working alone and on initiative.
• Maintaining excellent personal standards and presentation to ensure the customer has a positive experience with me.

• Installed and connected indoor and outdoor sockets.
• Installed and connected indoor ceiling lights, wall-mounted lights, and outdoor shed lights.
• Ensured the working area was tidy and organized, making all tools and products easily accessible for my co-workers and me.
• Experience driving a dumper.
• Experience driving a forklift.
• Ability to carry out tasks under direct, concise instructions.
• Gained experience in using hand tools and power tools.

• Serving drinks of different varieties, with a high standard of service skills.
• Working alone, and as part of a team.
• Keeping a high standard of presentation and cool, calming mannerisms at all times.
• Dealing with tricky customers and knowing how to keep all customers and staff safe with the correct protocols.