David Micula
Monaghan ,Monaghan
Summary
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
3
3
Certifications
8
8
years of professional experience
Work History
Store Manager
Euro Giant
01.2023 - 03.2026
- Oversaw daily operations of a high-traffic retail store to optimize efficiency. Cultivated and mentored store staff to elevate performance standards. Developed a customer-centric culture to boost sales and enhance customer satisfaction.
- Led training initiatives for recruitment teams to enhance skill sets. Oversaw performance evaluations to assess team effectiveness and drive improvements.
- Directed financial operations to maintain accuracy in banking cash handling and enhance sales reporting efficiency.
- Managed supplier logistics to ensure operational efficiency and uninterrupted inventory flow.
- Designed and implemented innovative visual merchandising techniques aimed at improving customer engagement and driving revenue.
- Oversaw daily store operations, ensuring compliance with company policies and standards.
Administrator
Roc Doc
01.2021 - 04.2022
- Streamlined administrative processes to enhance office efficiency and productivity.
- Coordinated scheduling and communication between departments to ensure operational alignment.
- Developed and maintained comprehensive filing systems for improved information retrieval.
- Managed office supplies inventory, optimizing cost-effectiveness and reducing waste.
- Oversaw project documentation and compliance, ensuring adherence to organizational policies and regulations.
- Maintained personnel records and updated internal databases to support document management.
Manager
Dealz/Poundland/pep
01.2018 - 12.2020
- Directed inventory management and optimized stockroom layout to enhance operational efficiency.
- Conducted thorough reconciliation of daily sales to uphold accuracy in revenue reporting.
- Executed payroll operations to enhance team performance and support employee growth.
- Drove reduction in shrinkage through optimization of operational processes and commitment to superior customer service.
Assistant Store Manager
Eurospar Ranfurly
01.2018 - 01.2019
- Managed team of 9 staff in high-traffic retail environment to ensure smooth operations.
- Oversaw inventory management, cash handling, and store opening and closing operations.
- Optimized staff scheduling and resource allocation to ensure adequate staffing levels at all times.
- Led recruitment, hiring, and training processes to build a skilled team.
- Supervised store employees in a dynamic environment through proactive communication and constructive feedback.
- Resolved customer and client issues to empower lower-level employees and uphold exceptional service standards.
- Oversaw telephone order management and coordinated daily delivery planning to meet customer demand.
- Assisted in implementing head office directives related to health and safety, recruitment policies, merchandising, and stock control.
- Facilitated communication with Henderson Group through the SPAR portal to enhance business collaboration.
Education
Barber/Hairdressing - Barber
Master of People Management -
Skills
Full Driving license
RETAIL MANAGEMENT
Retail sales
Inventory management
Customer Relationship Management
Staff Management
Staff training
Opening and closing procedures
Scheduling knowledge
Performance goals
Team leadership
Strong multi-tasking
Relationship management
Customer service
Certification
RETAIL MANAGEMENT DIPLOMA
Timeline
Store Manager - Euro Giant
01.2023 - 03.2026
Administrator - Roc Doc
01.2021 - 04.2022
Manager - Dealz/Poundland/pep
01.2018 - 12.2020
Assistant Store Manager - Eurospar Ranfurly
01.2018 - 01.2019
College - Master of People Management,
Acadamy - Barber/Hairdressing , Barber