Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
BusinessAnalyst
David Micula

David Micula

RETAIL MANAGEMENT
Monaghan,MN

Summary

An Honest, focussed and Hardworking individual with extensive experience in a range of employment areas, including Retail, I am a friendly approachable and well organised member of any staff team, with an ability to easily adapt to change, while managing the typical range of day to day challenges in any role. As a confident user of most systems,and related software programmes, I can easily use technology in all areas of both my personal life and day to day employment. As a ‘people person ’ I enjoy sales and marketing and have a natural ability to quickly get to know people and build sustained long lasting relationships. I have extensive experience in retail management, including responsibilities such as opening and closing the shop, cash management, interviewing new employees, and handling deliveries. I have also completed various trainings and possess strong skills in customer service, communication, and visual merchandising. I am a hardworking and adaptable individual with a positive attitude and the ability to work both independently and as part of a team Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience
3
3
Certifications

Work History

Retail Store Manager

Petrol Station
11.2022 - Current


  • Recruitment, induction and appriasals for all retail floor staff
  • Managing budgets maintaining statistical and financial records
  • Dealing with customer queries, returns and complaints etc
  • Stock control, reordering and dealing with deliveries and sales reps
  • Responsible for the control and taking of currency including counting, banking, discrepancies and ordering
  • Administrations duties including weekly returns and short reports to Head Office & Directors
  • Maintained the POS systems and cashcard machines to minimize downtime
  • Assisted in achieving and where possible, exceeding the required targets across a rrange of KPI’s
  • Oversight for deliveries including dealing with various NI based producers with whom we had a ‘direct’ contract for supply of fresh produce etc
  • End of day checks and all related recording
  • Dealing with pest control, waste removal and stockroom H&S reporting and planning
  • Weekly spot checks on staff, stock and chilled and frozen food temperatures etc.
  • Optimized store displays and appearance via strategic merchandising.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Assisted with hiring, training and mentoring new staff members.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed and implemented successful staff incentive programs to motivate employees.

Store Manager,

POLO RALPHS LAUREN, Vaughan Mills
02.2021 - 09.2022
  • Helping customers with sizes and letting them know about Promotions and sales in store
  • Making sure all staff is pussing up the sales and hiting up the daily Target ! Helping the staff when the clients need a Exchange or return items making sure tills is toped up, ! Styling – Mannequins Windows and Merchadise the new stock with new Fashion Clothing
  • Making sure all staff is well updated on schedule and new tasks Day to day
  • Supervising the staff and the Cash desk, making sure all staff is well trained and having the best Customer service at PRL ! Receiving the stock and putting it on the floor
  • Responsible of closing and opening
  • Opening the shop making sure the shop is ready for customers for next day and all stocked up
  • Responsible for Doing Cash and cashing up all tills and reports and sales at the end of the day
  • Interviewing new Employees
  • Accepting Deliveries, Merchandise
  • Visual Merchandising, Self-motivated, Polite and always well presented
  • Weekly Schedule done

Store Manager

Dealz/Paundland/pep
01.2019 - 01.2021
  • Completed point of sale opening and closing procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Approved regular payroll submissions for employees.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Store Manager

Eurospar Ranfurly, RETAIL MANAGEMENT
01.2016 - 01.2019
  • Dungannon Asssited in managing a team of 9 staff in busy convenience type retail environment Planning staff Schedules and related resourcing matters to ensure full compoliment of staff at all the required times ! Oversight for telephone order and planning daily deliveries to the local responsible for weekly sales
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Dealing with all the requirements of the SPAR Head Office directives, including H&S, recruitment policies, merchandising and stock control
  • Using the SPAR Portal for the communication with the Henderson Group in respect of the business

Skills

Excellent communication interpersonal skillsundefined

Accomplishments

  • Managed a store that exceeded company expectations in every category during the Quarter quarter.

Certification

RETAIL MANAGEMENT DIPLOMA

Timeline

MANAGER OF MANCHESTER CERTIFICATE

12-2023

RETAIL MANAGEMENT DIPLOMA

12-2022

Retail Store Manager

Petrol Station
11.2022 - Current

Store Manager,

POLO RALPHS LAUREN, Vaughan Mills
02.2021 - 09.2022

Store Manager

Dealz/Paundland/pep
01.2019 - 01.2021

Store Manager

Eurospar Ranfurly, RETAIL MANAGEMENT
01.2016 - 01.2019

CUSTOMER SERVICE DIPLOMA

12-2013

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