I am a dependable and hardworking professional with experience in customer service, inventory management, and warehouse operations. Bilingual in English and Spanish, with strong communication skills to assist diverse customers and collaborate effectively with teams. Quick learner with a proactive approach to problem-solving, task execution, and efficiency. Physically capable of handling heavy lifting and equipment operation, including forklifts and scissor lifts. Dedicated to maintaining a clean, organized, and safe work environment.
• Greeted and assisted customers with purchases.
• Promoted additional sales and promotions upselling to increase revenue.
• Restocked shelves and ensured fresh products were available.
• Provided excellent customer service and greeted guests warmly.
• Handled cash register operations efficiently.
• Assisted with ice cream production and inventory management.
• Managed cash register operations with accuracy.
• Organized and maintained inventory in storage areas.
• Assisted customers with product inquiries and purchases.
• Restocked shelves and maintained store cleanliness.
• Awarded Service Employee of the Month (April 2020).
• Greeted and assisted customers, enhancing intake efficiency and satisfaction.
• Organized truck, fleet, and regular vehicle lots to maintain a professional environment.
• Worked closely with service teams, mechanics, and management to ensure smooth operations.
• Diagnosed and resolved minor vehicle issues, such as sensor lights and tire pressure.
• Provided complimentary car washes, ensuring high customer satisfaction.
• Assisted technicians with vehicle test drives and supported vehicle pickup/drop-offs.
• Took on additional shifts during peak periods to maintain workflow.
• Operated forklifts and scissor lifts to transport materials safely.
• Stacked and organized pallets to optimize warehouse space.
• Assisted machine operators with setup and pre-production tasks.
• Conducted quality inspections on finished products to meet company standards.
• Cleaned and sanitized machinery and work areas during downtime.
• Prepared packaging materials for the next shift to ensure production continuity.
Customer service & sales support
Cash handling & point-of-sale systems
Inventory management & stock replenishment
Forklift & scissor lift operation
Warehouse organization & logistics
Strong communication & teamwork
Ability to lift and transport heavy materials
Quality control & workplace safety