Summary
Overview
Work History
Education
Skills
Timeline
Generic

David De Anda

San Leandro

Summary

I am a dependable and hardworking professional with experience in customer service, inventory management, and warehouse operations. Bilingual in English and Spanish, with strong communication skills to assist diverse customers and collaborate effectively with teams. Quick learner with a proactive approach to problem-solving, task execution, and efficiency. Physically capable of handling heavy lifting and equipment operation, including forklifts and scissor lifts. Dedicated to maintaining a clean, organized, and safe work environment.

Overview

6
6
years of professional experience

Work History

Manager

Guadalajara Bakery
01.2021 - 01.2025

• Greeted and assisted customers with purchases.

• Promoted additional sales and promotions upselling to increase revenue.

• Restocked shelves and ensured fresh products were available.

  • Maintained a clean and sanitized workspace.
  • Supervised staff and delegated tasks to maintain smooth operations.
  • Trained new employees on great customer service techniques and proper food handling/food safety.
  • Monitored inventory levels and coordinated with suppliers to ensure consistent stock.


Manager

Guadalajara Ice Cream Parlor
01.2021 - 01.2025

• Provided excellent customer service and greeted guests warmly.

• Handled cash register operations efficiently.

• Assisted with ice cream production and inventory management.

  • Built positive relationships with customers and coworkers.
  • Managed daily operations, ensuring smooth workflow and customer service satisfaction.
  • Trained and supervised new employees on customer service, cash handling, and cleanliness standards.
  • Oversaw inventory management, ensuring popular items were well stocked.
  • Assisted with scheduling to optimize staffing during peak days/hours.
  • Maintained a clean and organized dining area to enhance customer experience.

Cashier and Stock Associate

Guadalajara Meat Market
12.2020 - 01.2021

• Managed cash register operations with accuracy.

• Organized and maintained inventory in storage areas.

• Assisted customers with product inquiries and purchases.

• Restocked shelves and maintained store cleanliness.

Service Porter

The Ford Store San Leandro
12.2019 - 12.2020

• Awarded Service Employee of the Month (April 2020).

• Greeted and assisted customers, enhancing intake efficiency and satisfaction.

• Organized truck, fleet, and regular vehicle lots to maintain a professional environment.

• Worked closely with service teams, mechanics, and management to ensure smooth operations.

• Diagnosed and resolved minor vehicle issues, such as sensor lights and tire pressure.

• Provided complimentary car washes, ensuring high customer satisfaction.

• Assisted technicians with vehicle test drives and supported vehicle pickup/drop-offs.

• Took on additional shifts during peak periods to maintain workflow.

Warehouse Associate

GHIRARDELLI CHOCOLATE COMPANY
07.2019 - 12.2019

• Operated forklifts and scissor lifts to transport materials safely.

• Stacked and organized pallets to optimize warehouse space.

• Assisted machine operators with setup and pre-production tasks.

• Conducted quality inspections on finished products to meet company standards.

• Cleaned and sanitized machinery and work areas during downtime.

• Prepared packaging materials for the next shift to ensure production continuity.

Education

High School Diploma -

San Leandro High School
San Leandro
06-2019

Skills

  • Bilingual: Fluent in English and Spanish
  • Customer service & sales support

    Cash handling & point-of-sale systems

    Inventory management & stock replenishment

    Forklift & scissor lift operation

    Warehouse organization & logistics

    Strong communication & teamwork

    Ability to lift and transport heavy materials

    Quality control & workplace safety

Timeline

Manager

Guadalajara Bakery
01.2021 - 01.2025

Manager

Guadalajara Ice Cream Parlor
01.2021 - 01.2025

Cashier and Stock Associate

Guadalajara Meat Market
12.2020 - 01.2021

Service Porter

The Ford Store San Leandro
12.2019 - 12.2020

Warehouse Associate

GHIRARDELLI CHOCOLATE COMPANY
07.2019 - 12.2019

High School Diploma -

San Leandro High School
David De Anda