DAVID CORR
DROGHEDA
Summary
I am a highly motivated individual with drive and passion. I can work effectively on my own or as part of a team.
I have great care for my customers, and I always provide 110% when dealing with any issues that customers have.
Overview
3
3
years of professional experience
Work History
CUSTOMER EXPERIENCE CHAMPION
PTSB
Artane, Dublin
10.2024 - Current
- Assisted customers in completing day-to-day banking needs.
- Identify cross-sale opportunities through proactive conversations, matching customer needs.
- Helped with the bank's mission of digital migration.
- Provided high-class customer service that was repeatedly highlighted in customer emails.
Sales Advisor
AIB
Artane And Drumcondra. Dublin
11.2021 - 05.2024
- Duties included, opening and closing customer accounts, student accounts and junior accounts, dealing with family bereavements, digital migration, directing customers on all alternative channels available, setting up club and charity account mandates in line with current money laundering requirements
- Completed day-to-day back office accounts administration, balancing 999 suspense accounts, ATM accounts, and cash accounts.
- Following up on fraud investigations and queries.
- Home and car insurance champion, reached the car insurance target for the year within six months, and finished the year for home insurance above target.
Education
Diploma in Accounting - Finance
Australian Pacific College
Sydney07-2019
QFA - LOANS AND REGULATIONS
IOB
DUBLINSkills
- Customer service
- Fraud investigation
- Cross-selling
- Digital banking
- Account management
- Client relationship management
- Sales target achievement
- Problem solving
Affiliations
- I have a great passion for creative writing, love science, and astronomy I have also worked as a volunteer at Dundalk Outcomers, an LGBT community center, where I proactively started Gay Pride and was the main DJ for all events
Timeline
CUSTOMER EXPERIENCE CHAMPION
PTSB
10.2024 - Current
Sales Advisor
AIB
11.2021 - 05.2024
Diploma in Accounting - Finance
Australian Pacific College
QFA - LOANS AND REGULATIONS
IOB