Derek McCormack

• Identified, assessed, and reported any suspicious or unusual activity related to anti-money laundering.

• Performed due diligence reviews on new customers prior to onboarding them onto the system.

• Reviewed customer onboarding documents for accuracy and completeness.

• Drafted reports regarding findings from investigations into suspicious activity.

• Conducted investigations on potential violations of Anti-Money Laundering regulations.

• Identified potential threats, vulnerabilities and suspicious behavior patterns and recommended mitigation measures.

• Produced in-depth reports outlining findings and recommendations for improvement.

• Assisted in regulatory compliance training to new employees.

• Conducted investigations into potential violations of AML legislation and regulations.

• Prepared reports, metrics and research to support fraud initiatives and projects.

• Demonstrated high standards of financial transaction management by producing bills and collecting credit and cash payments.
• Attended staff meetings and training sessions to maintain updated knowledge of policies and procedures.
• Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
• Maintained calm demeanor during high-volume periods and special events.
• Followed health, safety and sanitation guidelines to pass HSE inspections.
• Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.