Darren Walsh

PCI Pharma Services — Jan 2024 – Present

Serve as a key logistics lead within a GMP-regulated pharmaceutical environment, managing end-to-end materials flow, ERP transactions, and cross-functional coordination to support production continuity and compliance.

Key Responsibilities:

ERP System Management (JD Edwards EnterpriseOne):
• Execute accurate, real-time ERP transactions for receipts, issues, transfers, and inventory movements
• Maintain master data integrity, including part numbers, batch codes, and storage locations
• Initiate quality holds and process non-conformance events directly within JDE
• Track purchase orders, work orders, and shipment schedules via system workflows

Inventory Control & Compliance:
• Investigate and resolve inventory discrepancies in line with cGMP and SOP requirements
• Conduct cycle counts and physical audits to ensure accurate inventory data
• Support regulatory audits by maintaining full material traceability and documentation readiness

Inbound Logistics & Material Coordination:
• Schedule and track inbound shipments; liaise with suppliers to monitor OTIF performance
• Inspect incoming materials for damage, documentation accuracy (CoA/CoC), and compliance with labeling standards
• Coordinate with Quality Assurance for prompt material release into production

Outbound & Inter-Site Logistics:
• Plan and coordinate inter-site material transfers aligned with production schedules
• Manage dispatch processes in collaboration with 3PL providers and internal transport teams
• Facilitate finished goods shipments in partnership with account managers and customer service

Procurement & Vendor Management:
• Raise and manage purchase orders; follow up on deliveries, backorders, and supplier issues
• Communicate with vendors regarding lead times, pricing, and packaging specifications

Cross-Functional Collaboration:
• Work daily with planning, QA, procurement, warehousing, and customer account teams
• Provide live project status updates using Smartsheets and internal trackers
• Escalate delays or material conflicts and contribute to resolution strategies

Training & Documentation:
• Train new logistics and warehouse personnel on SOPs, safety, and ERP procedures
• Maintain up-to-date logistics documentation to ensure consistent and compliant operations

Systems & Tools:
• JD Edwards (JDE) ERP
• Microsoft Excel & Smartsheets
• Document control platforms for SOPs, deviations, CAPAs
• GMP and EHS compliance systems

• Managed daily planning, scheduling, and reporting for overseas missions
• Acted as comms liaison with senior command and international partners
• Prepared and maintained accurate reports, briefings, and documentation

• Managed contractors, H&S, and building operations
• Coordinated events, courses, and project logistics
• Maintained internal systems, reports, and personnel data
• Supported senior leadership with admin and scheduling

• Oversaw troop movement, course planning, and logistics
• Managed bookings, expenses, databases, and personnel records

Team Supervision: Support the store manager in overseeing staff performance, scheduling shifts, and ensuring team productivity.

Customer Service: Handle escalated customer issues and ensure a high standard of service is maintained on the shop floor.
Inventory Management: Monitor stock levels, organize inventory counts, and assist in placing replenishment orders.
Sales Monitoring: Track daily sales figures, help implement promotional strategies, and encourage upselling and cross-selling by staff.

Training & Onboarding: Help train new employees on store policies, sales techniques, and point-of-sale systems.
Store Presentation: Ensure visual merchandising standards are maintained and the store is clean, organized, and attractive to customers.
Cash Handling: Oversee cash register operations, handle daily reconciliations, and assist in managing deposits and petty cash.
Loss Prevention: Monitor shoplifting risks, enforce security procedures, and report incidents according to company protocol.