Accomplished Senior Revenue Operations Director with over 20 years of experience optimizing business processes and driving operational excellence. Specialises in aligning cross-functional teams and implementing scalable systems to enhance efficiency across the entire revenue lifecycle. Expertise in leveraging data analytics, CRM platforms, and automation tools to streamline workflows and improve decision-making. Proven ability to lead transformative projects, manage complex operations, and deliver sustainable growth through continuous process improvement. Recognised for strategic thinking, operational expertise, and a strong focus on results in dynamic and fast-paced environments.
My Revenue Operation team covers the EMEA region, overseeing the Quote-to-Cash (QTC) process for the region. Partnering with all teams involved in structuring customer contracts (Sales|Legal|Accounting|Pricing & Packaging|Customer Success and others) and through the QTC process.
Deal Structure
Contract Review/Compliance
Build Team
Training
Process improvements
Attend Quarterly-based Reviews (QBRs)
Analytics
Consolidated Pumps
Accounts Clerk: Accounts Payable and Receivable, collections, reconciliations, cheque runs and payroll.
Marketing Assistant: Sales/promotion: Direct marketing, telesales, advertising, product demonstrations, e-marketing (via e-mail and the construction of a website).
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