Danisha O Mahony

• Accurately handled cash transactions, minimising end-of-shift discrepancies.
• Maintained cleanliness of cafe premises through regular cleaning duties.
• Efficiently managed take-away orders to accommodate busy customers.
• Promoted daily specials to drive sales growth.
• Ensured customer satisfaction by providing excellent service in deli department.
• Handled customer queries and complaints with professionalism and patience.

Ensured consistent maintenance of daily hygiene standards.

Served coffee and sandwiches to customers with efficiency.

Resolved customer complaints and queries promptly.

Organised staff rotas to facilitate smooth operations.

• Delegated tasks effectively, achieving balanced workloads among team members.
• Cultivated a positive work culture to enhance employee morale.
• Coordinated with supervisors to ensure consistency across shifts.
• Identified and mitigated potential risks through proactive measures.

• Ensured accurate transactions by operating till systems effectively.
• Managed stock levels to optimise store performance.
• Facilitated a smooth checkout process, reducing customer wait times.
• Supported marketing initiatives through setup of promotional displays.
• Achieved monthly sales targets consistently.
• Utilised CRM software to track customer interactions and enhance operational efficiency.
• Upheld company policies to maintain compliance and standards.
• Collaborated with team members to reach collective sales goals.