Summary
Overview
Work History
Education
Skills
References
Timeline
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Danielle Kavanagh

Danielle Kavanagh

Dublin

Summary

Dynamic retail and customer service professional with a proven track record of enhancing customer satisfaction and driving sales. Expertise in relationship building and conflict resolution, complemented by exceptional communication skills. Actively seeking part-time opportunities of 19-20 hours per week in both permanent and contract roles.

Recognized as a dynamic and results-driven professional, known for excellence in customer service and sales strategies. Demonstrated expertise in product knowledge and cash handling, significantly improving sales floor efficiency and elevating customer satisfaction. Strong collaborator with adept problem-solving skills, consistently achieving project deadlines while prioritizing safety compliance.

Overview

5
5
years of professional experience

Work History

Sales Assistant

Aldi
Dublin
05.2022 - 08.2023
  • Processed transactions quickly and accurately, maintaining a balanced cash drawer.
  • Ensured compliance with company policies and procedures at all times.
  • Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained cleanliness of the sales floor area at all times.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Warehouse and store floor restock, date checks, and rotations.
  • Provided cashier duties, cash handling, card payments, issuing receipts, and payment of vouchers or topping up Aldi voucher cards, etc., as well as on-floor duties at the same time when there were not too long of queues unless you were on tills 1.

Painter & Decorator

Churchfield Maintenance Decorator LTD
Dublin, Ireland
09.2020 - 08.2021
  • Prepared surfaces for painting by removing old paint, filling holes, sanding, and cleaning.
  • Mixed and matched colors to create desired effects, and maintain a consistent appearance.
  • Applied paints, varnishes, and stains using brushes, rollers, and spray equipment.
  • Installed wallpaper and other decorative wall coverings with precision and attention to detail.
  • Maintained tools and equipment to ensure proper functioning and longevity.
  • Followed safety protocols to ensure a safe working environment, minimizing hazards.
  • Collaborated with clients to select color schemes and materials that met their preferences and budget.
  • Executed intricate paint designs and faux finishes to enhance aesthetic appeal.
  • Supervised apprentices and junior painters, providing guidance and training.
  • Completed projects within timelines and budgets, ensuring client satisfaction.

Painter & Decorator

JW.Mc.Nulty LTD
Dublin, Ireland
06.2018 - 08.2020
  • Same duties, responsibilities, safety, and company protocols as the above company, Churchfield Maintenance Ltd.

Education

Level 4 Diploma - Full Stack Software Development

Code Institute
Dublin
01-2024

Level 5 Certificate - Graphic Design & Advertising & Typography

Crumlin College
Crumlin, Dublin 12
06-2012

Skills

  • Customer Service
  • Sales Techniques
  • Product Knowledge
  • Cash Handling
  • Inventory Management
  • Merchandising
  • Communication
  • Problem Solving
  • Teamwork
  • Time Management
  • Attention to Detail
  • Record Keeping
  • Team Collaboration
  • Project Management

References

References available upon request.

Timeline

Sales Assistant

Aldi
05.2022 - 08.2023

Painter & Decorator

Churchfield Maintenance Decorator LTD
09.2020 - 08.2021

Painter & Decorator

JW.Mc.Nulty LTD
06.2018 - 08.2020

Level 4 Diploma - Full Stack Software Development

Code Institute

Level 5 Certificate - Graphic Design & Advertising & Typography

Crumlin College

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Danielle Kavanagh